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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,275 reviews
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, I use it every day. I like more buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Now give me, give me, give me my gift card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but amazing control, charge fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality but I wish there were 4 customizable back buttons instead of 2

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Control box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall too expensive for what you are buying in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine! Very precise. It come with many accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line comfortability. Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller, but bad buttoms (x,o)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller cosmetic and weight, but same problems buttons sometimes stuck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming best controller so far

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like how you can swap the joysticks without taking controller apart

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Material issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the leather on the remote is already tinting is Kindy crazy honestly cause I don't have much time with it and it pealing off of the remote. Maybe i just have a poorly manufactured item but this is nonsense. Beside that great remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and haptics but not worth the price in my opinion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functional controller, very customizable.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller. Great value. Only problem is the white grips get dirty over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing controller if im being honest. Only wish it had 4 remappable buttons in the back instead of 2

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    High quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Thank God we can swap out thumbsticks now! If only they didn't break as frequently

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is weak not a good controller not what I expected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very CHEAP BACK BUTTONS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would want to give this controller a higher rating but honestly I would be DEAD WRONG. This controller is a basic ps5 controller but worse. The battery life is awful, do your own research, they make the batteries smaller than the already horrible batteries of the regular ps5 controller. The next thing which is the BIGGER PROBLEM is, the BACK BUTTONS are very CHEAP. They are easy to malfunction. I have had this controller for just over a month and my back button has already became loose and it doesn’t click anymore. I have had this controller not even two months and this is my second one. The first one I purchased I had the same problem in just over two months. Don’t waste your time and don’t waste your money! Also controller only comes in white form and it gets dirty really easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely play and have uncontrollable stick drift in less than nine months. Stored in its case at all times. Was willing to purchase a new module. Come to find out you can’t find one anywhere including Sonys website.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased 2 of These Controllers as I am A 100% Disabled Vet that Occasionally Plays 1 Game. Within 3 Months 1 Controller had A Shredded Cable and The 2nd Lost Accurate Connectivity to The PS5. The Game Essentially Played Itself with 47 Wandering Into Walls Without Any Input from The Controller. Trying to get Warranty Assistance from Best Buy or Sony is A Philippine Exercise in Futility. Don’t Waste Your Money. The Regular Controllers Usually Go in A Year of Moderate Game Play. For $320 USD with An Useless Protection Plan - Don’t Put Yourself Through The Misery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - DualSense Edge Wireless Controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good Controller Overall. The back paddle shifters feel really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller is pretty good downsides its a little hard on the hands

    I would recommend this to a friend