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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 4999 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality as significant pros. Ergonomics and feel are also appreciated, along with its ease of use and weight. However, some customers have expressed concerns regarding battery life, stick drift, connectivity, and PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,999 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Horrible battery life, otherwise great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the customizable button layout profiles you can set with the controller, I love the swappable parts you can add/remove. I’ve never had a controller that I could customize like this and it’s been great gaming with it. What I don’t love is the horrible battery life. If you plan on even one gaming session using this controller then you MUST keep it plugged in because the battery life is so, so bad. Luckily, Sony gives you a 10ft threaded cord and a locking piece for the charger port at the front of the controller in the box along with the swappable parts and they all fit in a nice travel case. In reality I’d rate this a 4.5/5 but I can’t do half star ratings so I’ll round up to 5/5 because the positives outweigh the negatives for me here.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great contender, but needed more cooking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller for FPS and some sport games. While I would prefer the battery to be better, the cable is long enough, and to some it might even be too long for playing wired. The ergonomics are great, and builds on what makes the regular dualsense amazing to hold/use. I think Sony should have spent a bit more time ironing out the biggest drawback which is the battery. I've rarely have had to charge it while playing, but I do notice it lasts roughly an hour or so less than a regular dualsense, making it the biggest "flaw" for gamers accustomed to long 5+ hour sessions. Another drawback is that there is only one color available. These two issues are mainly why I cannot give it 5 stars, but I do highly recommend it nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works wonderfully, there is no damage, in addition to being an open box, the product is almost complete. The only detail I can find is that the original cable does not contain it and they only put a regular cable from some electronic device with a similar C input.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dualsense edge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and is very easy to use. The only downside would be the battery life but besides that its a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game on!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this controller for about 3 months now. It's been a great, easy to use controller for the most part. Very easy to customize, once i figured out the programming screen. That was the hardest part of the entire process. Much easier to use than trying to put in this review on this little window best buy gives you. Has it changed my gaming, yes. Whorth the $200, yes. The negative side, about an 8 hour playing time. That's really the only negative opinion i have on this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    My favorite!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. I use it on PS5 and on PC for pvp games. Very easy to set up and use. Button mapping and sensitivity are easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slightly Above Average Premium Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this because the controller that came with the console started having really bad stick drift after about a week of playing COD. To be fair I had it for over 1 year but went on a trip and took my console instead of the PC and clicking to sprint was what did it. To my earlier point that opened this review, a $200 controller that doesn't have the new Hall Effect joysticks is just a shame, whole point docked for that. Another point docked for having a lesser battery life from the stock controller. Doesn't make sense, should have been 50% more not reverse. Each short session essentially takes one battery bar from the controller. The charging case is not like the Elite Series 2 controller case from Microsoft which had wireless charging BUT you needed to connect the block via the cutout in the case. This one had a wider cutout which was good, but the cable goes straight into the controller charging port. This was another miss but not worth losing points over. The good is that the controller has paddles or disc like buttons for the back of the controller to map, the function keys to flip through different profiles, and feels like a premium controller which is to be expected. I did not deep dive this controller to the point of a fully flushed out review but did play a lot of NBA 2K24, a little bit of Call of Duty, along with few hours of Ghost of Tsushima through TLOU Part II. I had the disc like buttons installed and mapped to O/X to make like a bit easier in COD really. Make sure you throw on the Geek Squad protection, you can buy joystick modules for $20 but for $50 you can swap out the whole controller if you have any kind of issues. Don't love the price but if you were going to grab one of these controllers anyways hopefully this helps you out.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy choice for more competitive players

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a more serious pvp player I've been wanting to try out a controller with paddles and finally got the chance with this. It took some grtting used to but the learning curve is easier than learning to claw your controller. The fear of stico drift is gone since you csn easily replace thumbsticks. Battery life isnt great but if you play at a desk or close to your tv, wall outlet you shoukd have no problem being wired in all the time. Carry case is pretty good quality and has storage for all the accessories that come with.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    The perfect PlayStation controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back buttons, controller profiles and swappable thumb sticks! If you’ve ever used a Dualsense or almost any other controller for a longer amount of time, you know they always get stick drift at some point. Now when you’ve got stick drift you can just swap your sticks easily. Great performing controller, back buttons are excellent on PlayStation with the controller profiles. Works great on pc too, although not as seamlessly as regular Dualsense controllers yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A cure for drift?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone threw 2 controllers in a year because the ps 5 has drift problems. So i reluctantly bought this controler as a remedy for that. The standard ps5 controler you can buy new sticks but if your not a certified small electronics repair person. Its gonna go south real quick you need a soldering iron and good eyes. This controler is super easy just flick the release lift the lock and replace the stick its about $20 a stick but its cheaper than a controler you can customise the buttons it has 2 function keys and 2 additional paddels on the back. The down side is it eats the charge out of the batteries. That why 4 stars not 5.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Buy this over the Vetrix Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far, so simple to use, I first bought the vetrix pro but returned it for this, and I am way happier with it, I was looking for a Fightpad for Tekken 8 and I was torn between the two, but trust me the Dpad here PLUS the other features and ease of use makes this the winner. it feels better in my hands, and it doesn’t smell like complete dog water like the vetrix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edge is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Compared to other pro controllers this is only half the price. 2 rear buttons are great with 2 different designed paddles. I do like how this controller has a bit more weight to it than the traditional dual sense. Overall has a higher quality feel in the hands. Every button can be re-mapped and have multiple pre sets of button lay out. Triggers being 3 position is great and have a lot of customization in the settings menu. If you are not sure about purchasing, I mainly use this for FPS games and it’s 100% worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has held up really well over the time that i have used it, love that its so interchangable

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, overpriced, but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the controller is great for what it does. Two buttons in the back, swappable stick and modules, but what really makes it worth the price is the software integration. The software integration with the ps5’s OS is just awesome. Won’t go into too much detail but the it’s quite customizable, can even change the way the analog stick responds which I think is neat. Now the bad: VERY MUSHY BUTTONS. Literally out of the box the buttons feel like they’ve been used for years. They just have no feedback, so mushy. I won’t give it a 5 stars because they basically just added features to an imperfect controller that is the dual sense. They’re great features! But it’s the same controller plagued with issues like short battery life, faulty motors and parts etc.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Two buttons away from being my favorite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge stands tall in my experience with many pro controllers. The comfort is second to none, responsiveness is on point. Battery life is not great, just need to plug into charger after every gaming session. Included accessories are also second to none. Price is what it is for these controllers, similarly priced competition. I got it as an open box for a sweet discount and perfect condition however at full price I would not buy it. I am used to having the option of four back buttons (or in Razer case two in the back, two in the 'top') therefore I find myself wanting to map more than two button to paddles and of course this controller does not provide that hence it is a set back. Other than that is light and comfortable for my gaming sessions and I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 pro controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Tired of buying regular controllers that get stick drift every couple months. Been thru 3 controller a year. Thats like $210, and I only dropped less than that on this, and it lasted me 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dualsense Edge vs Elite 2!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS5 Controller in the market with admittedly a best in class UI via PS5 console to program controller functions. It has great features and feels good in the hands. However, is it better than the Xbox Elite 2? Hell no! The Xbox Elite 2 just feels like a more premium built controller, has a more robust feature set with 4 back paddles instead of Dualsense Edge 2, and Elite 2 has amazing battery life, unlike the short battery life on the Edge. The Dual Sense is still a great buy for any PS5 gamer, and my go too PS5 controller… period!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for your above average gamer someone who takes it seriously but not too seriously The price point is not bad and the quality definitely feels worth the price tag, i love using pay pal pay in four when i get this types of devices You dont have to feel the full brunt price of a device thats this price. Would recommend getting the protection plan, mine suddenly stopped working literally two years after purchase I never mistreated it or anything, i did have my bestbuy protection plan and went in and they gave me a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not really necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this on my phone, so I apologize in advance for not being able to break the sections down neatly. Primarily used as wired on PC and occasional wireless on PS5. I haven’t tried if the controller works wirelessly on PC because I’m still in the mindset that a wired connection will still have better response when directly connected, especially when playing fast paced FPS games. It’s nice to have a locking mechanism on the usb-c to controller because I’ve a few dualsense controllers loosen over time and unable to charge or hold a connection unless the cable was on just right. THE MEAT AND POTATOES — Works just like normal dualsenss controllers but has a nice heft to them (maybe a con for others). The two extra buttons on the back are helpful but only come with paddles and nubs(?) and depending on your hand size and position (like playing flipped bumpers/triggers) are kind of hard to reach or can accidentally be pressed, but can get used to after creating new some muscle memory. I like being able to change custom mappings on the fly with the built-in function buttons but those buttons should’ve been mappable too. It’s good that the thumbsticks are replaceable but options are very limited even with third party and so I still use caps from KontrolFreek or generic Amazon or BB ones on top of the normal size sticks. The biggest reason I decided to purchase this are the replaceable thumbstick modules. These thumbsticks are supposed to be less likely to cause stick drift or fading with extended use, but with constant usage (like always running forward on shooter games) and debris/peelings from the thumbcaps when used too much might still cause problems down the line. It’ll be a lot cheaper to buy replacement modules than a whole new controller — even with GSP, they may expire before anything goes wrong and thumbsticks are usually what breaks first. Overall, a good controller but not a necessary upgrade if you don’t game much. But definitely get it if you play a lot and constantly stress out your thumbsticks — basically very heavy usage, the thumbsticks start to drift, fade, or become unresponsive in just 6 months or less and have to replace the whole controller. I’ve only had this for a few weeks so hopefully what they say about the thumbsticks are true and I’ll won’t need to replace anything for a few years but if the thumbsticks go bad on me in a few months, at least all I’ll have to do is replace the modules.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    Great controller with track pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Button and stick response is great. A lot better than the normal controller you get.

    I would recommend this to a friend