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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,285 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling! Great product. Battery use could be better

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Functionality is a win for DualSense Edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant for a very long time towards getting this controller. I finally broke down when I found a deal here at Best Buy. I could not be happier with the overall solid build and customization features both physical (trigger stops, function keys, thumb sticks) and the software (integrated PS5 functionality). All aspects function just as well as the Xbox Series 2 controller (minus not having two sets of paddles) but have far better support from the software. I love the alternative paddle design on the back as well. One thing I found interesting was the included USB-A to USB-C cable that has a cable "clamp" on the controller side of things. I am assuming that it is designed to save the connector in a drop situation. As with other "pro" controllers, the carrying case includes branding from PlayStation and spots for all the accessories. The connect portion of the case is also behind a Velcro cover so you could potentially charge it in the case. Overall, I am very satisfied with the decision to finally get it.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dualsense Edge vs Elite 2!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS5 Controller in the market with admittedly a best in class UI via PS5 console to program controller functions. It has great features and feels good in the hands. However, is it better than the Xbox Elite 2? Hell no! The Xbox Elite 2 just feels like a more premium built controller, has a more robust feature set with 4 back paddles instead of Dualsense Edge 2, and Elite 2 has amazing battery life, unlike the short battery life on the Edge. The Dual Sense is still a great buy for any PS5 gamer, and my go too PS5 controller… period!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best PS controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to the standard controller, the pro controller offers a superior aesthetic and tactile experience. Notably, it eliminates the squeaking noise that can occur when the controller is squeezed excessively. Additionally, the pro controller allows for the customization of joysticks, mitigating concerns related to stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, overpriced, but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the controller is great for what it does. Two buttons in the back, swappable stick and modules, but what really makes it worth the price is the software integration. The software integration with the ps5’s OS is just awesome. Won’t go into too much detail but the it’s quite customizable, can even change the way the analog stick responds which I think is neat. Now the bad: VERY MUSHY BUTTONS. Literally out of the box the buttons feel like they’ve been used for years. They just have no feedback, so mushy. I won’t give it a 5 stars because they basically just added features to an imperfect controller that is the dual sense. They’re great features! But it’s the same controller plagued with issues like short battery life, faulty motors and parts etc.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a PlayStation 5 gamer who wants something more than the standard controller experience, the DualSense Edge is a seriously impressive high-end option and one that’s worth considering if customization and competitive play matter to you.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller for all games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! I kept going back and forth on it, watching different reviews, wondering if I should get it, because it is an expensive controller. And for me, after getting it, I think it was worth it. I use it all the time now and I’m not sure how I’d be able to go back to a regular controller. The controller feels great and has a nice heft to it. The adjustable triggers is really nice. I set mine to the lowest travel and it’s been more comfortable since I don’t have to press as deep. The back paddles, different thumbsticks, and adjustable button remapping have been great. I think overall this is a great controller for all different games, not just FPS games. I use it on RPG games and it makes the experience so much nicer in my opinion. Overall great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what he wanted. Does what he expected. Pretty cool out you can customize it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Pro-Level Control with Premium Feel – Worth Every

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge controller is a total game-changer for serious players. Right out of the box, it feels solid, premium, and perfectly balanced. The customizable back buttons, adjustable trigger stops, and swappable stick modules give me full control over my gameplay. Whether I'm racing, shooting, or exploring open worlds, every input feels crisp and responsive. The software customization options are deep but easy to navigate, and it all syncs seamlessly with the PS5. Battery life is solid considering all the features, and the included carrying case is a nice touch. If you're looking to elevate your gaming setup, this is the controller to get!

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    The perfect PlayStation controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back buttons, controller profiles and swappable thumb sticks! If you’ve ever used a Dualsense or almost any other controller for a longer amount of time, you know they always get stick drift at some point. Now when you’ve got stick drift you can just swap your sticks easily. Great performing controller, back buttons are excellent on PlayStation with the controller profiles. Works great on pc too, although not as seamlessly as regular Dualsense controllers yet.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    PlayStation Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation elite controller is much like the Xbox Elite controller except that you can also take out the buttons and sticks and rearrange them to fit your play style. That is a big plus in customization to fit your needs. Textured grip, easy to grasp controls, multiple setting you can do, and easy to navigate on the PlayStation. The only con I can think of is for a much better textured grip all around the controller rather than only being on the palm. It should be a deeper textured grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same frame as the regular controllers but with a few more bells and whistles. It is slightly heavier but that’s something I actually like. I can definitely consider it an upgrade. It’s not to the same level as the Xbox Elite controller which just leagues above the regular Xbox controllers. But it was worth the price for me. Almost 200 hours of Dragon’s Dogma was its initiation.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best r performance but

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable and you can make the triggers and the sticks as sensitive or as less sensitive as you want! Controller is very accurate. Cons: Paddle buttons (B1&B2) constantly wear out and break easily due to design flaw had send for repair 3 times in a year! (yes warranty covered every time) Battery life is only 3~ hours Conclusion it's still worth it to me because I am a fan of PlayStation consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works wonderfully, there is no damage, in addition to being an open box, the product is almost complete. The only detail I can find is that the original cable does not contain it and they only put a regular cable from some electronic device with a similar C input.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller. Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Controller. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Ps5 dualsense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love it very easy to use, feels good in your hands, battery life if pretty decent to say the least at least 4-6 hours of play time, it’s a little pricey…..but with everything that comes with it’s a steal

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense Edge completely surprised me with how premium it feels, from the sturdy build to the super comfortable grip. The customization options- like adjustable triggers, back buttons, and swappable stick modules-make it feel perfectly tailored to how I play. And although it took me a bit to figure out the settings it’s still the best controller I ever bought…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IMPORTANT READ. Plagued by Mushy face buttons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE READ! Do not buy this controller unless you're ready to gamble on whether or not the controller is affected by mushy face buttons. A quick browse on google via reddit will net you a surplus of people dealing with this issue. RIGHT OUT THE BOX on some controllers. The square triangle circle and X buttons are completely mush and vary from unit to unit on which buttons are worse than others. The original Dualsense and other controllers prior to THIS do not have this issue. Returning the controller to Sony/best buy will NOT remedy this for 2 reasons (thus why this makes things so frustrating) 1. You could return to best buy, but more than likely you're next controller will suffer this same issue, which will most likely result in a refund (rightfully so) 2. Sony doesn't allow you to specify what exactly is wrong with the controller during return. People are on their THIRD RETURN while Sony continues to blindly try to rectify your controllers issue. Marginal success from some who have received a unit with proper feeling face buttons. A teardown of the Dualsense edge on YouTube proves the design in rubber used under the face buttons have changed, which is could have something to do with the issue - but doesn't explain why a larger amount of people don't have this issue and why each unit has a specific set of mushy face buttons. Outside of that gamble, if you're willing to take a chance: Build quality is great (minus the biggest issue) Feels solid, heavier and a big more precise in terms of grip and feel. I am a PC user, so I only get a portion of what the controller has to offer until more DSX third party support comes along Accessories are neat, storage case is solid, feels like it's gonna be dirty in a month. I just feel ripped off when my PS4 face buttons feel more crisp and sharp than a $200 controllers who's quality control seems missing, being as this issue only plaguing more people as purchases happen. Open box units are probably from people dealing with this issue, so don't buy open box either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Well Built controller, but Battey life short

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's really good for the price, but still it would be better to get it used to save a little on cash, it also has many other feature such as making any button on the back which can come in handy when your using DualSense Edge controller White on last thing the Battey life kind of suck compare to the DualSense.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    controller settings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performance of control is very good and is very customizable

    I would recommend this to a friend