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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,285 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, analogy stick last a bit longer, definitely recommend buying this instead of the normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i have ever gotten. The swap ability is great to have as well as the ability to utilize back buttons. Over all great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller, but yah battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and the triggers are in the perfect place. It feels well built and so far has performed well. Love how much you can adjust the setting in the options. The battery life is short but it does charge pretty quick so not too bad. Would recommend it even to those who play RPGs as the feel of the controller is nicer over all than the standard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than scuff

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way way better than a scuff. Spend the money and buy this!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very customizable. Low battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Sense Edge Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this DualSense Edge controller. Right out of the box it felt premium and comfortable — the build quality is solid, and it feels a bit heavier and more “substantial” than the regular controller, which gives it a more luxurious, pro-grade vibe.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best controller I have ever experienced. Most of my old ones got stick drift but this one has been holding on strong! I enjoy the controller and would recommend to anyone who games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing controller, definitely worth the price, havent had any problems for the years I've had it and the many hours I've spent using it, I only wish they had different color options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a must have between the customization, grips, triggers and easily replaceable parts. If the battery life is a worry, it’s not that bad and comes with a long charging cord. I have the dual PS charge stand so never really experience issues. Another bonus is the integration with PlayStation and how easy it is to customize all aspects of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    The only controller you’ll ever need

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I never sold this controller. It’s truly that good. The two back buttons don’t bother me at all as I feel it’s good enough

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are Awesome! So many different, included options and configurations. Only complaint is the charge duration time. They seem to fall off a bit quicker than the stock controllers. Which, is a fair trade off, considering the things they have to offer above and beyond a standard controller. I.E.: Multiple Presets Optional for a variety of Genres. Mute button, center controller. Interchangeable Joysticks. Interchangeable Under Levers. Fully adjustable Triggers (Primary on L & R 2's.) Soft Touch Pad and Function Buttons. Charging cord Lock In, Connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in Woodbridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a VR headset for my son at Best Buy, and I couldn't be more thrilled with the experience! From the moment I walked into the store, I was greeted by a warm and welcoming staff eager to help. The selection was impressive, featuring the latest models and accessories. The associate who assisted me was incredibly knowledgeable about the products, patiently answering all my questions and helping me choose the perfect headset for my son’s needs. They even offered great insights on the best games and additional gear to enhance the VR experience. The checkout process was seamless, and I appreciated how the staff ensured I understood the return policy and warranty details. Once I got home, I was pleasantly surprised to find that the setup was straightforward, and my son was over the moon with excitement! Best Buy truly excels in customer service and product quality. I highly recommend this store for anyone looking to purchase electronics. My son’s joy and enthusiasm for his new VR headset are a testament to the excellent advice and service I received. Thank you, Best Buy, for making this purchase such a fantastic experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 4 out of 5 stars

    Great controller, some shortcomings

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely amazing controller. I have this controller and the xbox elite series 2 and I prefer this one over the xbox controller. The joysticks feel great, the back buttons are great, and the ergonomics are great. There are 2 things that holds this controller back though. The battery is about 500mah smaller than the standard dualsense so the battery life isn't amazing. The only other thing is that the little plate around the joysticks is a gloss plastic that loves fingerprints and will probably scratch easily. Other than that I absolutely love the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best contoller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been amazing controller is a game changer. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this controller for a few months now, and i am sold! A great upgrade to the standard controller. Its durable and held up over several hours of playing. The battery life is a little short but i prefer to keep it hardwired anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    PS5 Dualsense Edge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, extra buttons and better quality. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good controller but could be better.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great when it is charged lol. The battery dies way too quickly at times and makes it annoying to use at times. Other than that it works well with Shooters and setting up button prompts for the paddles is an ease and being able to switch to different settings by a push of a button is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    dualsense edge controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Helped me finish Stellar Blade, Steelrising, Robocop, and many other games faster. Almost like having extra digits. They sell aftermarket silicone covers in an assortment of colors for like 14 bucks, and I recommend those as well.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great I love the charger and the back paddles on the controller I would totally recommend in the long term.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for additional button customization. Wish the overall battery life overall was better. It does have a steep price and may not be worth it to everyone but people who play a lot of games will probably find the biggest benefit.

    I would recommend this to a friend