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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,285 reviews
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent competitive controller for those of us that love the speed, weight, swappable sticks, paddles, and much much more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dualsense pro review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that does what I need it to, but a bit too pricey for what it offers

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a playstation made remote with back buttons. I love everything about it and the interchangeable buttons. Battery life a little shorter than the original remot though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality controller, not sure if it is needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality controller and it is packaged wonderfully. Included case is a bonus. That said I returned it because I just didn’t see the benefit compared to the already great standard dual sense. Best pro controller out there though. Didn’t fit in the razer charger base either.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only issue I have is the battery doesn’t last that long if you like to play for a long period of time. Other than that it helps with smooth game play and it’s it better than the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    Well made controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hefty and well built. Its very solid and the controls are responsive. Its nice having the extra buttons and the fact they’re mappable is great

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Highly recommend! I like the different paddle options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ps5 controller by far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey but the quality it's outstanding, used every day for over a year and not a single issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent, but wish battery life better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and options for a controller, only downside compared to regular controller is battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase. I haven’t took advantage of the additional buttons but definitely looking forward to it. Also love the ability to adjust the triggers. It seems a bit bulky at first but it’s a learning curve and actually feels more comfortable than the original PS5 controller. Lastly, I’ve ran through 5 ps5 controllers because of stick drift. I finally decided to grab this one because I’m heavy handed and I already knew a new controller wouldn’t last through this next few months of gaming. GTA summer update, new 2k and call of duty, and the honerable mention of all the fighting games with quater circle moves lol. It’s a great buy and I’m sure it’ll be well worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life isn't as good as a normal controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the battery isn't on par with an average ps5 controller, it's great for the extra button functionality. The controller really helps when playing games with weird button layouts. Only caveat is that i always have to keep charging but since I'm always by the charger it's never an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love playing and using the controller for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Very customizable. Love how you can adjust the sensitivity of the triggers. It’ll be cool if they ever introduce more colors. Really great quality just wish it wasn’t so expensive. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller, just pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller you can buy atm. Great build quality, nice variety of joysticks, and the paddles feel great! Only thing is it is quite pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Controller!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fits great in hands, grip textures does a lot for sweaty hands. Profile changes on controller are super simple. Overall a great experience and well worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very well done entry by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal 1st rendition for a pro style controller, from Sony! A tad pricey, but in the same price range as Scuff pro controllers, and in most cases, this one even runs a little cheaper. Great feature is being able to have a pro controller that retains all the haptic feedback of the dualsense. You won't be able to say that going 3rd party. The battery life is going to be less than the regular dualsense, simply because if they wanted to maintain the size dimensions, while adding replaceable stick modules, then the engineers were going to have to cut space somewhere. However, I still find the battery holds up for 7-8hrs, especially if you dim down the lights on the controller in the console settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has phenomenal build quality. Excellent durability and even better feedback. The battery life is significantly improved from the standard controller. If you’re looking to enhance your gaming experience all around, this is a great buy for casual and hardcore gamers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Fast,durable,more color options would be nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable Lots of adjustable options I like the classic look of white and blue but it would be nice to have other color options to match color decor of my set up would be perfect .

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in hand. Very premium feel. Buttons, triggers and sticks responsive and feel great. Dualsense software has tons of features. Battery life is the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of buying mutiple regular controllers, give this one a shot. The absolute best controller I’ve ever owned and being able to adjust it is great

    I would recommend this to a friend