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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,284 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote mainly use for call of duhy, just remember to buy warranty

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    So far a great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great so far. no problems, but i have purchase four of the normal ps5 controllers and all of them have had issues of not charging, connecting to make the updates or stick drift within about 6 months to 1 year so decided to get this one with the insurance hopefully dont have an issue like this but the normal controllers are not worth the price to continue to replace. So lets hope this one continues to perform and all the other options to change the way controller function is a neat option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money $. Was a gift for husband for x-mas. Super good quality and feel. The ease to switch out the stick to replace it is a game changer. Surely recommend the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Basically the elite controller for PS5

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you are familiar with the elite controller for Xbox, than you'll have no trouble getting used to this controller. Overall, you do have more options for customization, but i just needed the rear paddles. Haptic settings also work wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control i love it, not so good on the battery life but the way that you can costumize it is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandfather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I was looking for. It was a gift for my grandson and he is elated about the different functions that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller battery life isn’t the greatest. But works very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller ever made by PlayStation i was hoping will they ever come out with back paddles an look they finally did the best addition to the controller dislike they couldve put on grips for competitive players other then that thank you PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s pricey, it’s a very durable and great controller! Customizable and links to your PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 Dual Sense Wireless edge controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new Ps5 Pro from Best Buy Youree Drive Shreveport. I was looking at controllers and a employee asked if i need help. I told him I want a controller but i needed the upgraded one. He explaing that i was looking at the wrong crotollers and showed me the exact one i needed. I was able fo get in and out of store no problems. I am very happy with my purchase because the salesman offered protection plan if anything goes wrong i bring it back to the store. No shipping it off and waiting. I would like to thank staff they have been very helpful and curtious during my experiences at Youree Drive Shreveport Best Buy. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    PS5 Elite Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a game changer. I've had a lot of elite controllers for different consoles and I love how this one has dome shaped back pedals instead of just regular pedals. The hard case there's awesome, i definitely recommend this for any playstation user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    quality pro controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] best controller for ps5, all around great for any gaming scenarios

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PlayStation controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PlayStation controller I have used! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Can’t go wrong with Sony products.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Works great with lots of games. Needs more rubber around the grips instead of hard plastic to give it a more premium feel to match the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for over a year with no problems and I really like the weight to it. It’s is too expensive but I don’t regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great, only issue is the battery life is only 6 hours, triggers great, hardly no lag from the controller to tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use my other controllers anymore after buying this one. Only negative is the battery life , i leave it plugged in all the time. For online shooters its a must.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth it. Makes gaming easier a must for competitive games such as Fortnite and call of duty

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best controller you can buy for the PS5. Sony definitely improved on the regular dual sense controller with this one. The biggest improvement is that there has been no signs of stick drift.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great! But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense Edge is pretty great. Feels solid in the hands, the buttons are noticeably better than the Dualsense, and the back buttons are nice. Like others I do wish it had 4 back buttons for the price, and better battery life. The battery isn’t much of an issue for me, since I play on a monitor but I can see how it would be irritating. The case, extra parts, the ability to replace the stick modules easily, and the long charging cord are all great. Also the fact that it takes advantage of all of the proprietary Dualsense features in a nicer feeling controller was the main selling point for me. If you love the Dualsense and want an upgrade, this is the one. If you don't care about the Dualsense exclusive features, i would buy something else for the price.

    I would recommend this to a friend