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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,284 reviews
  • Rated 4 out of 5 stars

    A Mixed Bag To Consider

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the regular DualSense, but still plagued with quality control issues and Sony's cut corners. The controller itself works fine, but I have already had two go through warranty service. 1) The rubber on the hand grips will peel up and/or bubble, even under light use. 2) The back buttons, internally, are basically thin plastic bars that the external button pushes on to activate the input. I have had in internal plastic parts of the buttons completely break, making it so the resr buttons are unusable and requiring full warranty service. Sony's customer service has become awful, as not only have I had these two controllers break under light use, but I had 8 regular DualSense with stick drift, two Pulse3d headsets & a Pulse Elite headset all crack along the top single plastic headband (awful design), and other issues since launch day of the PS5. Not only does Sony not care, not offer anything for the headaches, but they tend to make the processes for service or support as convoluted as possible. If you want a controller with extra buttons and features, replaceable parts, and higher quality options then there are other choices out there. If you want something that is just a step above the refulsr DualSense that inckudes a few conveniences on the PS5 than this mag not be a terrible option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 12 year old son, he loves this remote and all the accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Best Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this controller, the tabs from the back are comfortable for when I play cod

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Where was this controller all my life?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my gaming experience. I’m a FPS gamer, so the additional paddles helped me reduce the amount of times my thumb leaves the stick. You can save multiple button layout profiles for each game you play and easily swap between them. The only issue I have is that I wish it had more back paddles, as it only has two. Four would be ideal in my opinion. Still a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one because my son wanted one and I didn’t have a second thought when it came to buying. I have loved mine for both PC play and on the play station it made me put down my SCUF and Xbox elite series 2 for it forever.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but wish the battery lasted longer or at least be interchangable. Price is a bit steep. Bought it open box to help lower the price. A black version would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    PS5 Edge Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice upgrade from using the regular PS5 controller for the last few years. The back buttons sticks or whatever you call them and the function bottons being able to switch profiles on the fly are worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualsense Edge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and everything I want in a controller, hasn’t let me down at all!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Ergonomics

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in hands and love the option of changing the controls around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this controller works great and nice.,

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics, Overall performance

    Rated 5 out of 5 stars

    BUYYYY THISSS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works well with the ps5 and I like the feel

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High cost, but incredible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! Third party controllers cannot use rumble or haptic feedback. Only Sony controllers will. That said, this controller is great. Plenty of customization options. You can also save presets on the controller on your ps5 and change to any one on the fly. PC compatibility has come a long way. I can change my preset profiles on pc (wired) on the fly as well. All in all a gem of a controller. Much better quality control compared to competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of the controller and rhe customizable back triggers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony controller are the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Ive ever used for console and pc gaming, this controller has held up for 2 years now and can highly recommend the product to anyone in the market for a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good customization and will give you an advantage in most games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever bought. So easy to change parts, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller very simple to use really like the setup. Feels good in hands a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! I like how it comes with its own case and other accessories, I will most definitely recommend and will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    BEST CONTROLLER 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually cant believe how amazing this controller has been to use and the back buttons are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Edge Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller hasn't had a single issue since purchase, comes with extra sticks and paddles!! Highly recommend since it's durable

    I would recommend this to a friend