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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5280 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,280 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience will be back for any other electronics i love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love to game this conteoller is for you. Feels great just like the regular controller for ps5 but the extra triggers and ability to creat custom profiles for dofferent games that you can switch with ease is just awesome. Been using it for about 3 months now and dont regret the purchase at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice controller. I like the extra weight that it has and the option to replace stick modules if and when they fail is a great addition. Still a little on the expensive side though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while I haven't customized this controller as of yet, it feels solid. Battery life is a bit short, however, it lasts thru my sessions easily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller sony has ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Sony has ever made in my opinion. My only knock on it is battery life, as I feel a controller at this price point should last longer than 10-12 hours. However, I have it hardwired with a USB cable, so battery life doesn't mean much for me. I'd definitely recommend running it this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers note the overall performance and responsiveness feel noticeably better than the standard PS5 controller, especially in competitive shooters and action games.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Great PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Pro Controller great buy. Don’t agree that even for Black Friday it didn’t drop but still a good buy. Great ergonomics for my big hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it, if you play games such as Warzone or any game like it then you won't regret the purchase. Slide cancelling and destroying ppl is an everyday thing now, I don't suck anymore and the only thing I can thank is this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 4 out of 5 stars

    Pretty great

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Controller has an excellent, premium feel to it. The case and accessories feel premium and give the feel of a luxury controller. The battery life isn’t great but at 10ish hours it’s not too bad. Great mapping of buttons but not much in the instruction department. Would recommend for any first person shooter or anybody wanting to have a long term solution at controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my SCUF and it is the BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play Warzone on PC and PS5. Mostly PC but this purchase was definitely worth it for first person shooter games. It definitely improved my in-game performance! It will improve yours too. I’m destroying the competition now!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customization this controller offers. It is smooth and very responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Worth the Money (Should be incl w/Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is well worth the money. I have 2 original controllers that both started drifting after 3 months. This controller is a much better controller with so many options. I really think that Sony should pony up and include this controller with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualsense edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this controller for over a year now. Ill never gk back to regular

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Could Improve your game

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and if you can't get a back 4 button controller, this one has two. Making it much easier to use get used to all around nice. ONE flaw that I found and that's battery life that sucker is limited very limited especially for any kind of streamer or multiple hour player you better have a long cord to charge it while you're playing that is all I'm out good gaming hope you win.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome controller but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnt had a controller like this except trying out a friends xbox elite controller. This ones great and has a good quality case. It feels intact and is comfortable. Too pricey though if youre a casual gamer though, could have been less than 200. I havnt been able to use it as much but ots my go to controller. Also the battery could be better

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    Great for shooter games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great improvement on the original controller. The programmable back buttons really help with fast paced games like COD. The fact you can change out specific parts is nice and should be how they all are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Gaming Enhanced!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great. Skill gap grows and enhances due to this controller. COD Black Ops 6 got much easier since I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the Wife loves it for pc gaming versus xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Only has one flaw

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last at all but the controller is amazing

    I would recommend this to a friend