Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$78.49

Customer reviews

Rating 4.8 out of 5 stars with 26821 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 26,821 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    will purchase again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color and its working better than the first controllers that I got

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great, looks awesome and you can differentiate it from the regular controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller is awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller Satisfying Hold, not to light not to heavy The quality feels good and is very good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It It works great, I loved the color. It's light and they delivered it to me on time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique color everyone asks me when did this color come out

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Unleash Your Gaming Potential with Sony's Cosmic R

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony PlayStation 5 DualSense Wireless Controller in Cosmic Red from BestBuy, and I am thrilled with my decision. This controller has genuinely elevated my gaming experience to new heights, thanks to its remarkable ergonomics, material quality, and immersive haptic feedback. First and foremost, the ergonomics of this controller are outstanding. The evolved design and iconic layout provide a comfortable and natural grip, ensuring hours of fatigue-free gaming sessions. The enhanced sticks offer smooth and precise control, allowing me to perform better in my favorite games. In addition to its comfort, the material quality of the DualSense controller is top-notch. The Cosmic Red finish is both eye-catching and durable, ensuring that my controller maintains its striking appearance even after extensive use. The buttons and triggers feel solid and responsive, giving me confidence in the controller's longevity. However, the most impressive aspect of the PlayStation 5 DualSense Wireless Controller is the immersive haptic feedback. The controller brings the action to life in the palms of my hands, simulating in-game actions and environments in a way that no other controller has been able to achieve. The dynamic adaptive triggers add another layer of realism, providing unique resistance based on the game's context, making my gaming experience more engaging and immersive than ever. The built-in microphone is a fantastic addition, allowing me to chat online with friends and fellow gamers without needing a separate headset. And when I do prefer using a headset, the 3.5mm jack makes it easy to connect directly to the controller. In conclusion, the Sony PlayStation 5 DualSense Wireless Controller in Cosmic Red has been a game-changer for me. Its excellent ergonomics, material quality, and ground-breaking haptic feedback have made my gaming sessions more enjoyable and immersive than I ever thought possible. I highly recommend this controller to any PlayStation 5 owner looking to enhance their gaming experience. Thanks to BestBuy for offering this fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller awesome color and great performance

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Color is as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. PS makes great quality controllers. No problems with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controlling with a super cool look. Everyone is jelaous

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Game Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game controller works well! I also love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Love the camouflage design!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camouflage design looks cool and adds a unique touch to my gaming gear. Its ergonomic design feels comfortable in my hands, and the adaptive triggers and haptic feedback provide an immersive gaming experience like no other. The controller's wireless connectivity is seamless, and the built-in microphone is a convenient feature for in-game communication. Overall, it's a must-have for any PS5 gamer, combining style, comfort, and innovative features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Great value for the money and really neat design.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect color for collection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and holding up well with no drift issues

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth Trade-In Experience and Awesome Color

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller & color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. Works just like the one that came with my PS5. The color is great too. Shimmers when you move it like a pearl or oyster color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color and quality of his new controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly and it’s beautiful colors, my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a very long time and stayed in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ps5 controller.. my favorite colors mixed together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sone loves the design. PS controllers never disappoint.

    I would recommend this to a friend