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$78.49

Customer reviews

Rating 4.8 out of 5 stars with 48343 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 48,343 reviews
  • Rated 5 out of 5 stars

    Great color all black out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its cool, all black out i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory ! Way stronger than previously console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use and really dynamic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and the time it was waited for to own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray, camo, Sony PS5 controller handles perfectly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a ps5 controller from Sony. I’ve bought 3 to play call of duty and buttons stop working and they all have stuck drift. Purchased for Christmas. Maybe a solid month out of it. Will never buy another one. Recommend buying the razor ps5 controller or a built analog controller because the new models are horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half off on black friday. Best deal around for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great controller, it looks cool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller seems to be having internal issues. Buttons not registering and triggers seem impossible to push down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Product good, service is even better

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller and it has good responsiveness as well as battery life. I was buying it to replace my 4 year old controller which had a button that was sticking and made it hard to play. The one I bought right out of the box was having the same problem. I returned it to Best Buy for a new one no problem. My new controller is great and works as intended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    It’s a ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is hands down the best controller I’ve ever used. The build quality feels solid and comfortable, even during long gaming sessions. The adaptive triggers and haptic feedback at a whole new level of immersion you can actually feel what’s happening in the game. Button response is smooth and precise, the grip feels great, and the battery life holds up well. Whether I’m playing action games, sports, or shooters, everything feels more responsive and engaging. Overall, this controller takes gaming to the next level and makes every game more fun to play. Definitely a must have for a PS5 owner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 red volcanic controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was damaged and look like someone was used it or they drop it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing color and good manufacturing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is super cute, incredible the way it shifts colors! Very unique! Did not have issues pairing it to my ps5, works great and ergonomic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool design… bad parts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the controller but my right trigger stopped working after only 1 month of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I purchased brand new had stick drift 2 weeks after purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Haptic feedback

    Rated 5 out of 5 stars

    DualSense it’s part of the experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok at first but now stick drifting , but it under warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do jot buy any used staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend