Customer Ratings & Reviews

[Employee of bestbuy] I bought this controller and it has good responsiveness as well as battery life. I was buying it to replace my 4 year old controller which had a button that was sticking and made it hard to play. The one I bought right out of the box was having the same problem. I returned it to Best Buy for a new one no problem. My new controller is great and works as intended!

Thought it was more of a blue but still a really nice purple, works great and feels great

the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

Love the color! It seems to be very durable and has great haptic feedback.

This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

If you game alot this cintroller is for you. It has last so long without signs of stick drift. Might buy another because of the cool design as well

The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!

My husband absolutely loved this as a gift. The color is beautiful and works like a charm. It keeps its charge for a good amount of time and very comfy if you are playing games for an extended amount of time.

I bought the Sony DualSense Wireless Controller from Best Buy and I’m very happy with it. The controller feels comfortable and premium, and the haptic feedback with adaptive triggers makes gameplay much more immersive. Easy to set up, solid battery life, and great overall quality. Definitely worth it!

The PS5's standard DualSense controller is praised for its immersive haptic feedback, adaptive triggers, and comfortable, substantial feel, though its battery life is a common complaint. The pro-level DualSense Edge offers customizable back paddles, trigger stops, and swappable parts for serious gamers but comes with its own battery life issues and a high price tag, with some third-party options offering better value or unique features. The biggest persistent issue across all models is potential stick drift, a common problem with analog sticks

Works great with my PS5. Super easy to connect and use. Daughter loves the color and function. Great deal, bought on sale!!

I recently purchased this PS5 controller from Best Buy, and it has exceeded my expectations. The build quality is fantastic, with a comfortable grip that feels great during long gaming sessions. The haptic feedback and adaptive triggers add a new level of immersion, making gameplay more engaging. The battery life is solid, and it charges quickly. Overall, it’s a must-have for any PlayStation gamer. Highly recommend!

More Than a Controller, Years of Great Memories I’ve been gaming for years, and throughout that time I’ve used many controllers, but the DualSense has been the one that’s stayed with me through some of my favorite gaming memories. I used to play Call of Duty competitively and spent countless hours trying to improve, win matches, and push myself to be better. Through all those late-night sessions, the DualSense never let me down. The comfort, precision, and responsiveness made it feel like a natural extension of my hands. Recently, I started using the DualSense on PC as well, and it impressed me even more. I expected it to work well, but the level of comfort and responsiveness exceeded my expectations. Even during long gaming sessions, it remains comfortable, accurate, and reliable. It has become my preferred way to play on PC because it simply feels natural and premium compared to other controllers I’ve tried. These days my gaming habits have changed. Instead of focusing only on competitive shooters, I’ve been enjoying completely different experiences, especially Forza Horizon 6 on PC. The comfort of the DualSense during long sessions is incredible, and the feedback makes every race more immersive. Whether I’m pushing for maximum speed, taking corners aggressively, or drifting through beautiful roads, the controller feels precise and connected to every movement. Even on PC, the experience feels fantastic. Some of my favorite moments aren’t even about competition. They’re the simple moments of playing FIFA with my brothers, laughing together, celebrating goals, and creating memories that will last much longer than any victory screen. That’s what makes this controller special to me. The DualSense isn’t just my favorite controller because of its technology or design. It’s because every time I pick it up and turn on my PS5—or connect it to my PC—I can forget about daily stress for a while and enjoy the games I love. It has been part of years of memories, competition, fun, and family time. For me, that’s what makes the DualSense more than a controller. It’s a part of some of my best gaming memories, and I would recommend it to anyone looking for the perfect balance of comfort, performance, and unforgettable experiences.

The haptic feedback is what separates the PS5 controller from the rest. I own a Series X as well as the PS5 and the PS5 controller is just better. I will say however that the PS5 controller is more expensive and also seems to suffer from stick drift faster. Microsoft also has a built-in app to fix that issue for their console and controller.

Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

I really like the feel of this controller and it seems that the battery life is longer than the white dual sense controller. Plays smoothly and responds more with the haptic feedback. Especially when I play Kena Bridge of Spirits. Definitely love the color and thanks for my $10 coupon end up getting for $60 instead of $70.

The PS5 controller delivers an excellent gaming experience with its responsive buttons, adaptive triggers, and immersive haptic feedback. It feels comfortable in hand and significantly enhances gameplay across different genres.