Customer Ratings & Reviews

It is soft, comfortable, pleasant to the touch, durable, and has good battery life.

Was an open box item but it looked and felt new!!!

My son loves this controller and the color is amazing!

Sleek look, works perfect. Old controller started drifting so I replaced with this one.

Not much to said, it’s a ps5 controller. Work as intended.

Dualsense build quality is fantastic per usual. Bought this as a gift and they enjoy the controller. My only gripe with the dualsense as a whole is the material of the shaft of the analog sticks should be metal for more longevity of smoothness against the anti-friction rings. Even though they're smoother than all of the dual shocks prior to this... they still will develop some degree of grit over many hours of use while rotating the sticks. New out of the box they're silky smooth, however.

Best playstation controller ever and one the best period. Xbox controllers are definitely more ergonomic for me, but all the haptic feedback and analog variable resistance are not just gimmicks, they sure improve the gaming experience.

I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

Works great! Would highly recommend. Color is pretty.

The controller works well, nice handling, great colour and lasts about 6 hours. I shot it at a reduced price. I would recommend.

Pros: • Immersive haptic feedback • Adaptive triggers enhance gameplay • Comfortable and well-designed • Built-in microphone Cons: • Battery life could be better • Some features are underutilized in certain games

The controller is sleak and nice. It plays very well!

Great controller! The grip feels comfortable, buttons are very responsive, and gameplay feels smooth. Works perfectly with my PS5—definitely a solid buy.

They are good better than back then controllers the only problem is stick drift still

I have a problem buying too many controllers, and this is my most recent addition to my collection. While I do like the Starlight Blue color, my favorite is still the Galactic Purple, followed by Cosmic Red. The DualSense itself is a fantastic controller--the best on the market. The feel in your hands and the new haptic-feedback feel truly next-gen. I used a gift card to cut down on the hefty $70 price. Recommend trying to catch it on sale if you can.

It does what it should! Bought this to replace a controller that came with the PS5. It's been 9 months and still working well. Hoping it continues to do so!

Great color an works perfect not slippery good grip an no stick drift

Great color an works perfect not slippery good grip an no stick drift

Works seemlessly with my computer; I bought it mostly to play games on oc that were originally built to be played on controller. Even with this stipulation, it makes me feel truly immersed in the games I play and adds to the fun, definitely would grab one if you're on the fence.

Great new controller design. Sits comfortably in your hands, smooth as can be, and the haptic feedback is impressive.. nice addition for this new gen. Arrived a few days after release. The game arrived quickly, the day after release and was packed well. Best Buys communication from the time of purchase, through delivery, and even after having it is by far the best, quickest, reliable place that I've purchased from online hands down, which has lead to me using them for many things in the recent month that I usually would have used amazon for. Definitely recomend and I will use them again.