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Customer Ratings & Reviews

$78.49

Customer reviews

Rating 4.8 out of 5 stars with 48602 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 48,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is absolutely stunning in person. It’s vibrant, sleek, and a perfect match for my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PatSJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was very happy & pleased with this PS5 game controller. He especially loved the color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    duel sense controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color love the battery life great feeling in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the purple controller looks so much better in real life compared to the photos. It’s like a galaxy purple and it’s so much fun to play with. A great, quality controller all around. Used it many times already and there are no issues but you can expect that with this console! They’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, does what I need it todo. Sonys quality is always top notch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable and slick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best controller to date i love it! I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Beautiful in hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful gaming controller that works flawlessly. It’s kinda pricey just for a unique color tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great and is easy to handle also easy to learn controls and use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It’s very smooth, also the color of it is the best so beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PlayStation 5 remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth from the hands like to know design the color pops easy use a buttons can't wait for different colors to come out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, the package arrived quickly and was not damaged! Would recommend and purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rejuvenated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to upgrade from my day 1 ps5 controllers. Good to have good battery life again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Dual Sense wireless controller Volcanic Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I absolutely love this controller. The feel in-hand is outstanding and the game response is incredibly smooth. I may be partially biased since I’ve only ever owned PlayStations, and my son has grown up with Sony as well — gotta raise them right and protect their eyesight lol. Overall, we absolutely love this controller. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extra Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional controller! Had some issues 8 months after buying but got a new one sent back thanks to the 1 year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Dual Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing and controller works flawlessly on the console.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. We love how the d pad is transparent and shows the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the battery life. Other than that this is one of Sony‘s best controllers yet. Honestly, it fits in my hand perfectly even though I still have bigger hands but it’s more comfortable than a dual shock four controller. High five to Sony for an awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! It works great and now I have an additional controller for my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller this has been one of my favorites

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid Addition to the DualSense Lineup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

    I would recommend this to a friend