Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$78.49

Customer reviews

Rating 4.8 out of 5 stars with 48779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 48,780 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and feel!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color to highlight different options within the family. Matches well with the new face plates. Otherwise, your standard dual sense.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great color like a royal purple. Better than the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality works well no marks would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new ps5 controllers. They have a great feel to them and feel like they are made of great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    If You Want a Black PS5 Controller Look No Further

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the color. It's very sleek and matches the black plates on my PS5. Happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the classic PlayStation color really can’t go wrong with this one amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and works perfectly fine I recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller 10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use is only for my pc and works great plus it’s looks very sleek as well!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the handling on the controls are smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this color, it's a very good product so I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, I have no issues with is so far and I have been putting in work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Design, Great Haptics, Needs More Adoption

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my average-to-small-sized hand well. Had some cramps after a heavy day of gaming but they resolved - more a hand muscle issue than controller issue. The reactive haptics (or whatever it's called) are phenomenal. As of this review, not too many games utilize it so all the old favorites still feel like the old favorites, but Astro's Playhouse comes installed on every PS5 as a great platformer/controller showcase so you can test it out straight away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on the controller that came with my PS5 has degraded to the point of making it frustrating to use so it was time to get a new one. My wife particularly enjoys the purple colorway and the improvement in battery life is noticeable. Overall build quality is still rock-solid, these are my favorite game controllers by far!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Same old problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really nice controller, would give 5 stars except the stick drift problem still hasn’t been fixed for these controllers and you can expect to replace it within a year of use most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Incredible But Get the Warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after six months one of my controllers is beginning to drift. I highly recommend getting the 2 year protection. They will swap it out no questions. Otherwise, this controller is state of the art even though you pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chroma teal ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller, works perfectly and the color is beautiful. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item and love the color. Very easy to use. Best of all my kids are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller and great color!! The Camo looks so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller from Best Buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item delivered and it showed up exactly what time it said it would be. Fast professional delivery!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel. All dual sense controllers are great.

    I would recommend this to a friend