Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$78.49

Customer reviews

Rating 4.8 out of 5 stars with 48187 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 48,187 reviews
  • Rated 5 out of 5 stars

    PlayStation is the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Love the graphics the controller is lightweight and easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony never misses!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a fresh controller out of the box! I only use sony products with my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enhances human capabilities

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is great, i used it to play rocket league

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Cosmic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and just one of the most innovative controllers out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control for Playstation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this remote. Its light weight and the controls are smooth as u transition to different buttons. Plus look at the color!!!!!!!!! Wow!! Best Buy your the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 has such great controllers ! Works great and I love the way it first perfect in my hands!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The lady likes it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good battery charge level out of box. Color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. I love the red color instead standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Controller Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller PlayStation Has Made, Now With Some Awesome Colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Deep Blue Metallic Controller Lovers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Amazing Metallic Blue! Its a deep blue keep that in mind and it is not a light blue! The only complaint I have is they decided to only make the frontside metallic and the backside not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Other level of game controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny thing is, I never notice that the directional buttons and the Left stick are different than the Switch and Xbox controllers. The order that I like: 1. DualSense 2. Switch Pro Controller 3. Xbox One I haven't tried the Xbox Series ones, so I cannot compare them. But comparing the DualSense with the other, it is the best by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for adding third party mods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my gamer granddaughter, she wanted a aftermarket mod installed. I can honestly say from having it open to work on, they designed this controller like a tank! And when done it went back together solid and without damage. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy! Never leave unhappy all smiles

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied!!! Gaming everyday since the purchase! Thank you best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to add some Color to the all white setup of the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good ps5 controller it takes less than a hour to be fully charged, I dropped it a few times and the buttons haven’t loosened or jammed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are smooth and easy to use. Charging port is updated to C style charger. Controller also has a mircophone and speaker so that you dont need headset. All in all good purchase

    I would recommend this to a friend