Customer Ratings & Reviews

I was looking for a new controller because I have been wanting to pay video games with my younger brother. His favorite super hero is spider man and so I bought this controller (before sony announched the new Spider-Man one) and he was so happy and excited that he could finally play with me. The customer service was amazing and helpful. I was helped by a very kind man and was very pleased with how easy the process was. I am definitely going to come back a get another contoller soon. Especially at my nearest Best Buy!! 10/10

Great product! Battery lasts long And it has a built in speaker, and microphone.

Sony continues to improve as expected. Sony’s new controller design is sleek and futuristic, while still remaining somewhat familiar. The controller is easy to use, fits nicely in the hand, and is incredibly responsive.

The color its more of a light baby blue i’ll say; way better than the red one that is actually a bright pink

the Sony playstation duelsence wireless controller is great, the quality is worth it for the price.

Great product, fantastic service from the workers, and would recomend anyone to buy this controller

Normal ps5 controller. Really like the color. Home the quality is worth the price.

I'd give it 5 stars if it were just a review of Best Buy, but that's not what this review is for. I bought this controller to replace another that was about a year old and had terrible drift occurring to the point that games were unplayable. The controller out of the box was great, the first several games were great, but I can already tell that the left trigger button is loose and activating during gameplay when not actually engaged. The problem is in the manufacturing of the controllers themselves and is what it is from Sony and Playstation, you may want to consider a good third party controller if you're willing to spend the money. If you need a new controller and are comfortable with these like I am, just understand they don't last as long as they should for the money.

good controller excellent customer service picked up without problem

Works great got this for my husband for Christmas it’s his favorite color no complaints

I love this controller, it has amazing detail added but the only thing I'm not to fond of is that it is just the black controller with extra details. I already own the black controller and love it but it just feels a little lazy but i love the detail added so ots not a bad thing.

Controller works very well with an amazing build quality. Color looks good too.

Second controller necessary so not much more to say. Best Buy's stock is typically kept well up to date so it shipped fast at a time when supply chain constraints were at their highest

Great product would buy this on any occasion great buy

Dualsense in the new revolution. the feeling of webslinging in Miles Morales, you can feel the pressure of the pull and and the breeze going through your hair and the crash when you fall...jk. It's next level shaking on the controller.

Works good and looks good great product no problems

I love the color and it works well. One of the best controller purchases I ever got.

Great product, wokred as expected over 3 years now

One of my favorite PS5 controllers. Midnight Black! Got this controller along with the PS5 headphones on black friday!

Amazing controller battery last during long game play and all the specail features the control have is an added bouns