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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 47250 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 47,251 reviews
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a ps5 controller from Sony. I’ve bought 3 to play call of duty and buttons stop working and they all have stuck drift. Purchased for Christmas. Maybe a solid month out of it. Will never buy another one. Recommend buying the razor ps5 controller or a built analog controller because the new models are horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half off on black friday. Best deal around for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great controller, it looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense it’s part of the experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller seems to be having internal issues. Buttons not registering and triggers seem impossible to push down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I purchased brand new had stick drift 2 weeks after purchasing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 red volcanic controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was damaged and look like someone was used it or they drop it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool design… bad parts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the controller but my right trigger stopped working after only 1 month of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok at first but now stick drifting , but it under warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do jot buy any used staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of buttons already making a noise internally...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor PS 5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work when i turned it on. Charged the controller and still no power.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of controllers were in stock and had many color ways.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 90 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller which was bought at bestbuy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry Mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the controllers I have two and neither one of them will charge I will have it on the charger all night and the light flashes like it is charging but as soon as I try to use it, it says low battery.This cost too much money to already have problems like this my son can’t even use it if the controllers won’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defectice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend