Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 47655 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 47,655 reviews
  • Rated 5 out of 5 stars

    A great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on the controller that came with my PS5 has degraded to the point of making it frustrating to use so it was time to get a new one. My wife particularly enjoys the purple colorway and the improvement in battery life is noticeable. Overall build quality is still rock-solid, these are my favorite game controllers by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Addition to the DualSense Lineup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color scheme

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the color! and the texture of the finish! outstanding feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, smooth controllers. Graphics are great for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Color is vibrant. It is my favorite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a like new purchase it was very good, good quiality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome use had so much fun playing with friends online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and works great, satisfied with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is absolutely amazing! The haptic feedback and adaptive triggers take gaming to a whole new level, making the experience more immersive and interactive. It feels very comfortable in the hands, even during long gaming sessions. The battery life is decent, and the build quality is excellent. Our kids love how responsive it is, and it’s a perfect match for the PS5. Highly recommend it for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift up the wazoo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id have to keep buying new controllers every year due to stick drift. Best Buys geek squad protection makes replacing them sting less. They never hassle me over the reason, they just take in my old controller and replace it. The “catch” is you have to rebuy the protection again for the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work is great right out of the box feels good in hand nice colors, PS5 controllers top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller that is better than the DualShock 4 and the color on this pops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and it feels smooth on my hands. It holds charge well and color is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The last Play station I had was a PS3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller it works great the speaker and vibration are next century stuff..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Sony knows how to make a great controller

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller has to be one of the greatest and most comfortable controllers ever produced. Pros: - Amazing ergonomics - Precise Analog inputs - Awesome force feedback triggers Cons (Ignore if using on PS5): - Lack of support in several games when used on a Windows device (This can be forgiven since it is not a traditional “xinput” controller)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very nice

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller with good colors and nice texture as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controllers!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers for the price point. 10/10 recommend. Wouldn't suggest getting them anywhere else than Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the color and feel of this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I like the dark aesthetic with the blue glow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great and shipping was fast!

    I would recommend this to a friend