Customer Ratings & Reviews

Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

Amazing controller. Feels great, last awhile, and I love the color.

I’ve used a lot of controllers over the years, and this one is on another level. The Sony DualSense Wireless Controller Chroma Indigo doesn’t just look incredible (the color shifts between blue and purple depending on the lighting), it completely changes how games feel. The haptic feedback and adaptive triggers are the real game changers—you actually feel tension when accelerating, shooting, or braking. It makes everything way more immersive and honestly hard to go back to anything else. Comfort is spot on too. Fits perfectly in your hands, buttons feel responsive, and the build quality is solid. I’ve used it on PS5 and PC with zero issues. If you’re thinking about upgrading or grabbing a second controller, don’t overthink it—this is easily one of the best you can buy. Sony nailed it.

Recieved damaged And they couldnt replace. What a joke

The Sony PlayStation 5 DualSense Wireless Controller in white is a significant leap forward in gaming peripherals, delivering an immersive and tactile experience that elevates gameplay to new heights. Here's a detailed breakdown of its features and performance: Design and Aesthetics The white DualSense controller sports a sleek, futuristic design that complements the PS5 console perfectly. Its ergonomic shape ensures comfort during long gaming sessions, with a slightly larger build than its predecessor, the DualShock 4. The matte finish minimizes fingerprints, and the textured grips provide a secure feel. Haptic Feedback and Adaptive Triggers The standout feature of the DualSense is its haptic feedback and adaptive triggers. The haptic feedback offers precise and dynamic vibrations, making every action in the game—from footsteps to explosions—feel more realistic. The adaptive triggers add resistance based on in-game actions, such as drawing a bowstring or pressing a brake pedal, enhancing immersion. These innovations truly redefine how players interact with games. Battery Life and Charging The battery life is respectable, lasting around 8-12 hours, depending on usage and game intensity. While it's not a huge improvement over the DualShock 4, the controller charges quickly via USB-C, which is a welcome upgrade for convenience and efficiency. Additional Features Built-in Microphone and Speaker: The integrated mic is handy for quick voice chats, though a headset is still preferred for longer sessions. The improved speaker provides clearer in-game audio cues. Create Button: The "Create" button replaces the "Share" button, offering more intuitive access to capturing and sharing gameplay moments. Touchpad and Motion Controls: The touchpad is larger and more responsive, and motion controls are smooth and accurate for compatible games. Compatibility The DualSense is compatible with PS5, select PC games, and even mobile devices via Bluetooth. However, its full range of features, like adaptive triggers and haptics, is best experienced on the PS5. Conclusion The Sony DualSense Wireless Controller is a game-changer, offering unparalleled immersion and innovation. Its thoughtful design, cutting-edge features, and excellent build quality make it an essential accessory for any PS5 owner. While the battery life could be improved, it’s a minor drawback in an otherwise stellar package. Rating: 4.8/5 Pros: Immersive haptics, adaptive triggers, ergonomic design, excellent build quality Cons: Battery life could be longer

Love the color, great battery life for longer sessions and feels pretty durable

I recently picked up a second Sony DualSense Wireless Controller from Best Buy, and it continues to be the best part of the PS5 experience. The adaptive triggers provide incredible resistance when you're drawing a bow or braking in a racing game, which makes everything feel so much more realistic. The haptic feedback is also next level you can actually feel the difference between walking on gravel versus metal. It's very comfortable for long sessions, and the built in mic is surprisingly clear for quick chats. Whether you're playing on console or even PC, the build quality feels premium and well worth it. Highly recommend for anyone looking to level up their setup!

The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

I bought the cosmic red PS5 controller about a month ago and it’s honestly the best controller I’ve ever used. The color is even better in person, its vibrant color really stands out in the best way. It’s not just about the looks, the performance is also top-tier! The feedback and adaptive triggers makes games like Spiderman-Man: Miles Morales and more feel totally immersive. It’s comfortable to hold, even during long gaming sessions. The battery life last a few hours which is good and the USB-C charges really quick. I highly recommend this!

Love the color and the feel. PS5 controllers are the best for the price. They last you forever if you take care of it. 100% worth the money

The red PS5 controller looks great with its vibrant color! It maintains all the features of the original DualSense, like haptic feedback and adaptive triggers, which add a lot to gameplay. The ergonomics are comfortable for long gaming sessions. Some users have mentioned that the red color can show fingerprints more easily than the white one. Overall, it's a fantastic controller with a striking aesthetic. If you're looking to add some flair to your setup, the red DualSense is a great choice!

This was a previous return not a new controller package came open from bottom

The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

The Sony PlayStation 5 controller, also known as the DualSense controller, is a revolutionary piece of gaming hardware that has significantly enhanced my gaming experience. The controller’s ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without any discomfort. One of the standout features of the PS5 controller is its adaptive triggers. They add a whole new level of immersion by providing tactile feedback that accurately simulates various in-game actions. Whether it’s drawing a bowstring or revving a car engine, the triggers adapt to deliver a realistic and immersive experience. The built-in microphone and speaker are excellent additions, allowing for quick and easy in-game chats. The Create button is a welcome upgrade from the previous Share button, offering more ways to capture and share my favorite gaming moments. The haptic feedback technology in the DualSense controller is truly next-level. It provides nuanced vibrations that vary with the on-screen action, making the gaming experience more engaging and immersive. The battery life is also commendable, lasting for long gaming sessions without needing a recharge. The controller also supports USB-C charging, which is a great modern touch. In conclusion, the Sony PlayStation 5 controller is a game-changer. It’s not just a controller, but a gateway to a more immersive and interactive gaming experience. I would highly recommend it to any gaming enthusiast out there. It’s truly a testament to Sony’s commitment to innovation and enhancing the gaming experience.

A little heavier and a little different feel then a DualShock 4 but it feels so much better in my opinion the black is sleek and looks good. My only complaint is that as someone with super sweaty hands I can’t help but feel that the ps5 controller makes my hands sweat a lot more then a ps4 one.

Great controller with excellent build quality. The buttons are responsive, and the adaptive triggers make gameplay more immersive. Very comfortable to hold even during long gaming sessions. Battery life is decent, and the vibration feedback adds to the experience. Overall, a solid and reliable controller for PS5.

Simply the controller design and with this color variety is awesome, really gives an excellent look besides that it works beautifully, had no issues.

Very comfortable and responsive controller. The buttons feel great, the design looks amazing, and it works perfectly with the PS5. Battery life is decent and overall it feels premium.

I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

[Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!