Customer Ratings & Reviews

I picked up a ps5 controller for my little cousin. She has needed one for a while now and I finally had the time to get one for her. I called my local Best Buy and spoke to a nice employee named Carlos. He was so helpful, talking me through the online order process. I ordered the controller and went to pick it up later that day. The process was quick and easy. I spoke with the cashier, a lovely woman by the name of Tina. She quickly found my item, scanned it and had me on my way in less then five minutes. I would recommend Best Buy for anyone who might be a little intimidated by the online process. They have the ( excuse the pun.) Best customer service and the workers are patient and helpful.

My husband kept complaining he needed a new controller. So I took a chance and bought this one for him. Let’s just say this purchase was well worth it. No more complaints of a jerky stick! And how it’s not fluid. Now he is back on top again! Best purchase I have made!!!

Don’t bother getting another regular controller. Just get the edge and never look back. I had tons of regular controllers that got drift. So far so good with this one. But even if it did I could replace the sticks. Not to mention all the benefits of back buttons. Love it

Subtle highlights glide across surface, accentuating the controller curves and enhance the sculpted design. Bold yet refined aesthetic that stands apart from tradidtional teal.

I thought it would be similar to the color of the Milwaukee knife (pictured) really isn't** a big issue but images on here were all over the spectrum. Pros: - Solid design and build quality holding it at the store and actually playing with it you can feel a difference. - I'm probably the only one who pictures Darth Vader's helmet everytime I look at it -Dualsense >> switching from dualshock to DS I was pleasantly surprised when I noticed it in games like RE2 & Plague Tale as well as the adaptive trigger when aiming down sights (differing levels of zoom, draw speed a bow) - my hands are noticably less sweaty vs using DS4 Bluetooth functionality for both has been flawless on PC cons: -I could use the gamepad on DS4 for typing can't seem to do that on Dual sense or.. I haven't bothered to figure out how -seems to have slightly less playtime per charge vs DS4 or could be issue on my part just seems I'm having to charge more frequently

Bought for a gift for my daughter, nice color, works great

This controller is beautiful and feels excellent! Looks amazing when I display it next to my entertainment.

This controller is beautiful and lasts a good amount of time between charges. The haptic triggers are really cool too!

Love this color. Been using it for a bit no issues.

Purple color is vibrant! Nice! It adds some radiance to the controller.

I originally bought this for my Ps2 emulator for my PC. It automatically configured to any PS2 or PS1 game I have on my Pc. It works just like the original controller.

The cosmic red DualSense was my favorite from the original wave of palette swaps, the Volcanic Red takes it a level above, the metallic finish makes it look so refined you almost want to keep it encased in a display

It’s comfortable, works great, and the color is beautiful. So happy with it!

this is one cool and really well designed controller and i’ve been using this controller for a while and it’s still in such good shape and it’s my favorite ps5 controller that’s came out

Got this for my gamer granddaughter, she wanted a aftermarket mod installed. I can honestly say from having it open to work on, they designed this controller like a tank! And when done it went back together solid and without damage. I am impressed.

Love the controller - still my fav one to use even after purchasing over a year. The color is super vibrant and sleek

I also bought this purple remote control with the BestBuy credit card. (No interest) . I bought it for my wife who loves the color purple, there were more colors in the store but this was the one my wife wanted. It was love at first sight! . Now we can play PlayStation together. Thanks to the BestBuy team !!!

I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

Love the new design of the ps5 controllers. They don’t twist easily to prevent breaking during a rage lol.

Sony has knocked it out of the park with this controller. The haptic feedback and adaptive triggers are the true star of what this controller can do in terms of rumble feedback to help with gameplay immersion. But even if you decide not to use those features the controller itself is still very well built. It feels like a premium level controller with a little more heft to it than the dualshock series. The buttons feel responsive and the changes to the touch pad allows for much easier use. Hopefully though more games will take advantage of the haptic feedback and the controller will really get to shine