Customer Ratings & Reviews

Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

the controller works great, packaged nicely, quick and easy to order

I finally switched from an Xbox to a playstation and I don't regret it one bit. This controller was a big contribution to the switch as previous console controllers were terrible. Great buy!

The controller is great they had a great selection and decent price.

Got the black to separate from my wife and daughter! These controllers are great!

Nice controller, very neat and finish . Sensitivity is on point and connectivity is great. I feel it could be a little bit lighter if your gonna be playing for several hours.

My son loves it !!!!!! Hasn't put it down since he got it for Christmas.

My son and i enjoy out new Playstation 5 controller and we like to thank the great best buy staff for all the help and support in our new purchase.

amazing controller with great haptics and buttons price is good

Slick with nice color selection. Smooth and stress free to use

love the color but the sticks drift after about a month

The haptic feedback makes a really big difference in game play. The heft of the controller and feel of the plastic used give the impression of high-quality production.

Bought this to control games in my Tesla. Was easy to setup and use. Long battery life.

Just like any other controller but love the color way!

Wanted an extra controller for friends when they are over. The hype over this controller is real. The weight and heft fell much better than the PS4 controller. The texture is also nice. Just feels great to hold. The adaptive feedback is actually really cool. I was skeptical of the reviews before launch but am now a believer.

Bought for my daughter and she loves this controller!

It's great brand new excellent product and easy to use

Probably my favorite color compared out of all the colors. more like the PS5 30th Anniversary.

Great product, my son loves it and he's picky with his controllers. Speaks volumes.

Sony - PlayStation 5 - DualSense Controller is awesome. This thing makes the PS5 next gen. I love the feedback in a game like Call of Duty: Black Ops Cold War. You really feel the difference shooting each type of weapon in the game. I can’t wait to experience all the the next gen games that will utilize this controller.