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Customer reviews

Rating 4.8 out of 5 stars with 48177 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 48,177 reviews
  • Rated 1 out of 5 stars

    Do jot buy any used staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of buttons already making a noise internally...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Nice controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great holds a charge for a long time and is comfortable in hands and color is fabulous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of controllers were in stock and had many color ways.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor PS 5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work when i turned it on. Charged the controller and still no power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 90 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller which was bought at bestbuy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry Mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the controllers I have two and neither one of them will charge I will have it on the charger all night and the light flashes like it is charging but as soon as I try to use it, it says low battery.This cost too much money to already have problems like this my son can’t even use it if the controllers won’t work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Still the Gold Standard for Controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers and haptic feedback really add to immersion, especially in PS5 games. It also works great on PC and mobile, which makes it very versatile. Comfortable to hold, responsive buttons, and excellent battery life overall. Sony really nailed this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone talks about the design and how beautiful it is. But nobody talks about the most important, comfort in the hands. The DualSense should be something very comfortable if you are trying to hold it in your hands for many hours. It feels very uncomfortable and full of sharp finishes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defectice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Cosmic Red DualSense: A Must-Have for PS5 Gamers!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Cosmic Red DualSense Wireless Controller for my PlayStation 5, and it's incredible! Not only does the vibrant red color make it stand out, but the performance boosts my gaming experience to new heights. The haptic feedback and adaptive triggers are game-changers, providing immersive responses during gameplay that make every action feel more realistic. Whether it’s racing games where you can feel the road or action games with complex combat, this controller handles it flawlessly. Battery life is strong, and the comfortable grip makes it easy for long gaming sessions. Highly recommend for any PS5 owner looking to add some style and enhanced functionality to their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Bringing Joy to my Young Gamer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Nova Pink Sony PlayStation 5 DualSense Wireless Controller for my 4-year-old daughter, and it has been a delightful addition to her gaming experience. The vibrant pink color immediately caught her attention, and she was thrilled to have a controller that's just her size. The controller is easy for her to hold and use, making it perfect for little hands. The haptic feedback and adaptive triggers add an extra layer of immersion to her games, and the battery life is impressive. Seeing the joy on my daughter's face as she plays with this controller is priceless. It's not only a great addition to the PlayStation 5 setup but also a wonderful way to introduce gaming to young kids. I'm thrilled with the purchase, and my daughter absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense Camo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I took the DualSense camo I knew it wasn't just another control, but an extension of the gaming experience. The camouflage finish is not just an aesthetic detail: it conveys personality, combines style and visual aggressiveness, and gives it that unique touch that distinguishes it from any other standard control. In terms of functionality, the DualSense camo maintains all the features that make the DualSense one of the best controls today: • Adaptive triggers that respond with realistic tension, especially in shooters and adventure games. • Immersive haptic response, which allows you to feel every step, every shot and every terrain as if you were inside the game. • Superior ergonomics, ideal for long sessions without hand fatigue. • Texture in the back that improves the grip, which is very appreciated when the adrenaline rises in competitive games. The camo design not only looks good in the setup, it also feels distinctive and personalized, like a control designed for someone who takes the game seriously, but appreciates the style as much as the performance. ✅ What I like the most: its comfort, the precision in every movement and how the adaptive triggers elevate any game. ❌ The only thing to consider: the battery could last a little longer in extended sessions due to the power of haptic feedback. In conclusion: the DualSense camo is not just a control, it is part of the experience. Perfect for those looking for performance with style, and want to feel every game to the fullest.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PlayStation 5 controller Chroma Indigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Indigo PS5 controller looks sleek with its bold color and feels comfortable to use. It has responsive buttons, immersive haptic feedback, and adaptive triggers that enhance gameplay. Stylish, reliable, and great for everyday gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Looks amazing!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chroma Teal DualSense is easily my favorite PS5 controller, and it’s the one I always get compliments on. The finish has this glossy, almost pearlescent shine that looks even better in person than in photos. It catches the light just enough to stand out without looking overly flashy, and the color sits right in that perfect sweet spot—bold, vibrant, and unique, but still clean and classy. In the hand, it feels every bit as good as it looks. The DualSense ergonomics are already excellent, but this version somehow feels a little more premium, like the coating gives it a smoother, more refined touch. The buttons have that satisfying Sony firmness, the triggers feel responsive, and the whole thing just has a nice balance—light enough for long sessions but solid enough to feel high-quality. What I love most is how fun it is to use across everything—PS5, PC, even mobile. It pairs quickly, works flawlessly, and looks fantastic sitting on a desk. If you like controllers that stand out without being loud, and you want something that feels as good as it looks, this one delivers.

    I would recommend this to a friend