Customer Ratings & Reviews

The controllers works as intended. Unfortunately two I purchased started to malfunction recently in July 2026. The black one power button isn't working most of the time now. When it started happening. The controller itself was repeatedly pushing the power button during game play. Making it difficult if not impossible to play my game. The grey controller started drifting a while back but still worked so i dealt with it. Recently the buttons began to malfunction. Sometimes unresponsive. Other times activate on their own during game play. Making it really difficult.

Great feel and battery life, so far no drift issues and the color pops.

The PS5 DualSense controller is hands-down the best I’ve ever used. The haptic feedback and adaptive triggers make every game feel more immersive—whether it’s the tension of drawing a bow or the rumble of a car engine. Super comfortable, responsive, and packed with next-gen features. Total game-changer!

Needed a replacement after my old one got stick drift. This one came in the original packaging and worked perfect out of the box. I've had it for a month now. Happy with my purchase.

Works good and it looks really sleek. It seems to pop more in color than basics!

Great build quality, smooth controls, and very responsive. It feels comfortable in the hands and performs flawlessly across all types of games. Definitely worth it.

I always liked the PlayStation controller and this red color is great to look at. Best Buy’s has there insurance for the controller which is great because the ps5 controller does have a short life span depending on how active a gamer but thanks to the insurance I don’t have to worry about stick drift.

The haptic feedback and adaptive triggers are great, whether I’m feeling the tension of pulling back a bowstring or the resistance of driving through rough terrain. The controller feels great to hold, even during long gaming sessions, and the built-in microphone is my favorite for quick chats without needing a headset. The battery life, could be better, and I’ve heard about stick drift issues, which I did experience on one of my controllers. Overall, this controller has made gaming fun.

Why pay extra? The black and whites are $10 cheaper, than the other colors, so as usual we had one of our original White controllers get the dreaded 'drift' so we tossed it, and replaced with with this black one.

Beautiful color controller, long battery life, and smooth.

Ps5 controllers are well put together. Love the ergonomic design. Lots of gaming time without hands getting tired

The controller works amazing as all new Sony controllers do. What makes this stand apart is the color which is more amazing in person.

I have always loved playstation controllers. Maybe its because im used to it but, It's amazing how each controller they come out with just gets more and more comfortable to hold. This controller is great and the fact its bluetooth is awesome. I use it whether I am playing on my PS5, laptop or even my Switch. This controller is my go to gaming controller for everything. The red color is pretty dope too. Only thing I would change about it is the price. I just feel like the cost of controllers has become out of control over the last few years. Maybe wait for a sale to buy extra controllers for multiplayer.

Works great and the color is nice. My only issue with it is it didn't come with a charging cable.

I purchased the Sony PlayStation 5 DualSense Wireless Controller in Midnight Black from Best Buy, and I couldn’t be happier with my experience. The shipping was incredibly fast, which was a big plus since this was exactly what my 9-year-old son was wanting for his birthday. The sleek black design looks amazing, and the controller feels great to use. My son has been playing nonstop and absolutely loves it! Thank you, Best Buy, for a seamless purchase and quick delivery. Highly recommend!

Great product. Comfortable. The color to me is more of a metallic purple even though in the picture it looks more blue. The actual color is really cool

The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

The pictures dont do this controller justice, its so much better looking in person! The battery life seems better than the stock controller that comes with the ps5 too

The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

Works great! Easily bluetooths to the console and holds a good charge