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Customer reviews

Rating 4.8 out of 5 stars with 49777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 49,781 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, works better than my previous controller. Happy to be up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Must have for any playstation fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs 2nd controller. this one is amazing feels just right for my hands. The matted finish feels great as it won't slip from your hand. The haptic feedback for call of duty is amazing feeling the recoil from the many different guns. This feature doesn't work with all game unless it's stated on the game case. Love the color also and lighting on it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Great look great feel. I love these controllers. D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look great feel. I love these controllers. Definitely will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is absolutely amazing! The haptic feedback and adaptive triggers take gaming to a whole new level, making the experience more immersive and interactive. It feels very comfortable in the hands, even during long gaming sessions. The battery life is decent, and the build quality is excellent. Our kids love how responsive it is, and it’s a perfect match for the PS5. Highly recommend it for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great working controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as mentioned and the feel and color are exactly what I wanted and quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller. Works great and feels very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller working good With Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I tried the controller it was working really well no problems and no damages, I would highly recommend to buy this if anyone has a broken or an issue controller they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It speaks it self!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, the Midnight Black DualSense is a very strong pick. It offers basically all the features that make the DualSense special: immersive feedback, adaptive triggers, comfort, etc., wrapped in a sleek, darker finish. It improves the visual aesthetic for those who prefer something less flashy than white, while largely keeping the same high performance. If I were you, I’d get one if: you often play long sessions and want comfort + immersive features you own multiple platforms (PC / mobile) and want a controller that works well across them you prefer a more subtle design I’d be more cautious if: you expect perfect durability for years under heavy use you’re very sensitive to price vs wear & tear stick drift or battery issues are big concerns for you

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well and the color of it is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Dualsense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color probably my favorite color PlayStation has came out with. Had it for over a year and still no stick drift works perfect and one of my favorites to pick up and play with!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Vibrant Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, vibrant color.very durable, easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is excellent, offering an immersive gaming experience thanks to its haptic feedback and adaptive triggers. Its ergonomic design is comfortable even after long sessions, and the precision of the thumbsticks and buttons improves performance. It's modern, durable, and very intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime gamer, I’ve used many controllers, but the PlayStation 5 DualSense has truly set a new bar for what a gaming controller can be. From the moment I picked it up, I was impressed by its sleek, ergonomic design and premium build quality. The controller feels substantial in hand, providing a solid grip that’s both comfortable and balanced for extended gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a sleek design and is very comfortable to hold. I play with my husband and the stick does not drift at all. Very good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 remote.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Color is nice. No drift or imperfections found on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Buy new controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, works great. All the buttons work, holds charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the color and look but only lasted around 5 months until got stick drift on left analog stick

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controllers are solid and responsive, and imo represent the ideal controller setup in terms of ergonomics, comfort, and button placement.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Controller, But Too Large for Small Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are amazing with one major con! First, the pros: The features are amazing! The haptic feedback creates vibrations, some light and others intense, which intensifies any game I’ve played! There’s a speaker and microphone built in, as well as an input for a headset. So even if you don’t have a headset, you can still talk with other players and there’s also a mute button on the controller. You can even adjust the volume in settings. If you have a wired headset, it’s convenient that the wire doesn’t have to stretch to the console itself. The sounds that come out of the controllers speaker surprised me at first, but I really like it. There’s even a “create” button to capture a screenshot or even record your gameplay while you’re in the middle of gaming. It even has a motion sensor, though I don’t have any games that use this feature. It’s also cool that L2 and R2 can each be used like two different buttons. Pressing lightly does one thing and pressing all the way does another in some games. Cons: At times, the adaptive triggers seem a little sensitive, including L3 and R3. For example, when I set down the controller, sometimes it creates the LT and/or RT buttons to go off, even a slight tap pushes it in enough to actually hit a button. Also, I find the L3 and R3 buttons to be too sensitive. Example, when I play Call of Duty, I tend to push a little too hard on the R3 button when I’m turning, which is a melee strike, so my character gets shot up instead of turning to shoot or trying to follow the character I’m shooting at. This gets me in trouble at times and affects my gameplay, even after getting used to the controller. This does not happen to me with the new Xbox Series X/S controller. Another con is the size of this controller. Im a woman with small hands and this controller is way too big. Sony did not have children, women or a person with small hands in mind when creating this controller, which is very disappointing. It was definitely made for large hands. I wish they had made another version that’s the original size for anyone with smaller hands. I tend to struggle with certain games because of this as my thumbs are stretched way out and it tends to cramp up my hands quickly. Because of this, I play my Xbox Series X WAY more than my PS5. That’s how inconvenient the size of this controller really is! I’ve tried using the Xbox controller via remote play on the PS Remote App, however there’s a slight delay, which makes it not worth using. I’m really hoping they make a smaller version as I know there are many other people who struggle with the size of this controller, not just me. Im still looking for different controller I can use with the PS5 that won’t affect my gameplay. If it wasn’t for the size, I’d happily give this controller 5/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Blue controll

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful control, the blue is my favorite color. Very nice when you hold it

    I would recommend this to a friend