Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46787 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2217 Showing 44,321-44,340 of 46,787 reviews
  • Rated 4 out of 5 stars

    Feels good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, however couldn't connect to ps4 hence rated 4

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opened Box - Covered in Grime

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an opened boxed product on Saturday. Will give the review a two star as the controller works. However, when I opened the box, this item was coated in dirt. I'm not sure if the previous owned went out side to play in the mud then decided to use his/her PS5, but this thing was down right filthy. As I was home already, I cleaned it using a baking soda mixture and rubbing alcohol to get in the tough to reach places, but I couldn't believe the state the product was in when I opened the package. Needless to say, it's clean now and working fine, but whoever is responsible for managing returns and restocking open items at this location needs to do a better job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller works great but got box with a small rip.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    It was doing good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used for a couple of moths and know the drift is crazy its literally impossible to play with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Fits your hands nicely. Looks sleek

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional controller. X button is sticking already and the sticks feel cheap. Not worth $80. Better off spending the additional 120 to get the edge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller great for the price can’t complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended I was happy they had it in stock

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is great and fits well in my hands. Only gets four stars because stick drift is very prominent in a controller that is less than a year hold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says that the review must be at least 50 characters.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stopped working 3 months after purchasing unfortunately I did not have geek squad insurance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Playstation controllers are defective - Nice color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but only bought because Sony playstation makes defective controllers which cause a left stick drift over time. No thanks Sony/playstation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller but problems with extra

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very nice, if it lasts. Bought an extra for my sons Ps5 and one already stopped working :( I hate that because we love PlayStation products. Hopefully mine was just a defect but we are unfortunately out of the return policy at this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the PS5 controller doesn't have a great battery. I remember playing with the PS4 controller almost a whole day before it died. These you get a few hours and it's dieing on you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm sure it's as good as expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, don't know. Don't have a console yet. Lol...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long… Also, too bad Best Buy has decided not to sell physical media anymore. Means I won’t be purchasing from them in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets you there but over all poor build quality easily destroyed from use had mine for regular use about 5 hrs total a week

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Scam

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months ago for my birthday because I didn’t like the white one so I bought a black one which cost 80$ so then my dad got me one as a surprise so I never opened this one and today i open it to play with friends and it’s all scratched up and has bad stick drift so don’t buy form here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor construction/janky haptic feedback

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've barely had these for 2.5 weeks and the haptic feedback motor in one of them has already gone bad. It's so loose that it makes a loud hollow sound anytime I use it. Shoddy construction. Smh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Worst Controller of this Generation

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Fighting Game Player perspective, the worst controller of this generation is the Nintendo Switch Pro Controller. However the DS5 D-Pad is not as actuate as the DS4 and the grip is less comfortable. Also, Sony choose to make this controller incompatible with the PS4 or PC. I've started gaming on my PC & Tablet and sometimes use PlayStation Remote Play. I'd like to have made the DS5 my go-to but the compatibility is not there. If you need to game on PC or Android then get the new Xbox controller, more colors and work wirelessly with most everything.

    No, I would not recommend this to a friend