Customer Ratings & Reviews

This is the second PS five controller I had to buy since I got it in December 2020 both because the right analog stick drifts like and I am literally unable to play any games because of it. Why have I had my PS4 controller for eight years and never had this problem but now have had two ($70!!!!)controllers in one year? Loyal customers should not have to pay for this

Ps5 controller. A bit lame that it doesn’t come with its own charging cable, but that’s Sony’s fault, not Best Buy’s.

Controllers are faulty and break or wear easily, I got two controllers when I first bought the console, after 6 months both r2 buttons became very lose and and just lost its firmness , I bought a new one literally 1 month ago and it already has drift ugh, now I have to come back and get new one through my insurance, because I was afraid it might happen I bought the extra warranty.

Received the order online the controller had stick drift out the box

Basic controller nothing fancy about it , it is giving me problems with the joystick .

The PS5 DualSense controller feels great at first, but its durability is seriously disappointing. After just a few months of regular use, the analog sticks began drifting, and the triggers became loose. The build quality doesn’t match its price tag. It feels like Sony prioritized features over long-term reliability. For such a premium product, it breaks far too easily.

I purchased this controller for my little brother. We selected the open box option since it said it was in excellent condition. When the controller arrived it was in VERY POOR condition. The stick buttons were both ripped and it did not arrive in the original box like items in excellent conditions are suppose to be shipped. I contacted customer service and had no help to solve my problem. I’ll never buy items from Best Buy again!

I love the colorway, I do wish the controllers last long because stick drift is a real pain

It is a PS5 controller, If I knew the S-show that would be trying to purchase a PS5 I would never have picked this up. I highly recommend not getting any accessories.

Good quality controller. Only reason for 2 stars is the high price for what it is.

Sony made a great controller but the short battery life, especially for the price, is the reason for me to give it 3 stars.

Battery life should be better. Starts off adequate, but quickly holds less of a charge after just a little use.

This controller maybe mine only had a connectivity issue and a delay when moving around on some game like god of war

This one right out of the box is showing bit of stick drift. Especially on the right joy stick when tested on the gamepad portal. Unfortunately, I recently learned about stick drift issues and did not test this controller when i bought about a year or so ago Money down the drain.

Worked great until my X,Triangle, square, circle randomly went out

From the moment we got it home, this controller had stick drift, so we returned it the very next day. Also, different Best But stores had it at different prices.

Initially this product is amazing, however for a gamer, it's not sustainable and stick drift happens quick.

So far works great. It's a little bigger than the playstation 4 controllers.

It feels of, im still not used to it. I miss the grip of the dualshock 4

Very good controller, works great and the color makes it a lot more appealing