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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2237 Showing 44,721-44,740 of 46,784 reviews
  • Rated 3 out of 5 stars

    No other choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick shift issue on all remotes but no other option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 REMOTE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DRIFT ISSUES WITH JOY STICKS, ALSO DOES NOT FEEL THE SAME AS ALL OTHER PS5, REMOTES

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Ps5 controllers suck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 times and got stick drift within months of owning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grey Camo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but the battery doesn't last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Controller, I bought to have an extra one, when friends and family around, or when the other control run low of battery. Really enjoy it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great but get the warranty!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the PS5 is the controllers only last 6 months at best before they get stick drift. Buy the geek squad warranty so you can swap out with a new controller everytime this happens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an other over price control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the control just that it comes in red an blue over price because of the colors

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stickdrift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with stick drift and had horrible scratches on its body

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item never delivered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was never delivered and was never notified through their carrier Roadie. Tried to do store pick up close by and they were not able to do it and support was poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purp ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH BATTERY LASTED LONGER and would not with two hours after recharge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems the joysticks fail quicker than the whitepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems the joysticks fail quicker than the whitepad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Disappointed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No portion for zero stars… this controller just like the two previous ones I’ve bought are broken. The drift to a point where I can’t play and buttons don’t work properly. How do I go about getting these three controllers fixed???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine control over priced a bit. But it’s reliable and works without windsurfing so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Th Best Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller may not give you an advantage in gaming but will deliver you an experience you didnt know you could have from a controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrendous. My original white controller lasts twice as long as this thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Sticy Situation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These particular controllers has issues with the buttons sticking often. We have replaced it 4 times within the last 5 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its s Duslsense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conttoller eith lits of great features. Hoping more developers utilize the features but at leat they are there to experiment with!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 open box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller that had an excellent open box rating. I went on vacation. I tried it out after vacation and it didn’t work. It was clearly not tested and shouldn’t have been listed as excellent condition. I went to Best Buy to return it and I was told I can’t return it because it was 17 days after purchase. I spoke with the manager and he was very rude. I will not purchase anything from Best Buy again. This particular Best Buy is on Rand road in Arlington heights Illinois.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but very disappointed the left stick wanders already after 3 months of minimal usage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Too Fragile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift within 2 months? These controllers are not well made at all. I love the look and feel, but they just don't hold up.

    No, I would not recommend this to a friend