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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2239 Showing 44,761-44,780 of 46,784 reviews
  • Rated 3 out of 5 stars

    Sleek controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Except previous one broke less than a year old. Added warranty this time

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Sticky button from factory.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Playstation but I have owned every system and this launch has been horrible. Dont even have my system but I pulled this out of the box just to touch it and daydream before my actual PS5 arrives at BB and the controller has a sticky X button from the factory. Not good. Hope this isn't wide spread.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Srick Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardely over a year later and it has stick drift!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that the quality I have come to expect from Best Buy continues. This was purchased for my son in law as a Christmas gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several of these controllers and after a while ALL of them have a joystick that doesn’t respond poperly and battery life shortened. You’d think for the price you could get a decent controller for a ps 5. Sony should be ashamed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Started to stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the purple controller for Christmas in 2022. By the time Christmas of 2023 came, the controller was unusable. The stick drift was horrendous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller with Drift issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but drift issue something to look for. Ready to get it replaced every now n then!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had drifting issues after the 15 days so I couldn’t return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match the black plates on my PS5. The controller I picked up was the updated version that addresses drift issues.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Some issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a common stick drift problem with so resolve.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony dropping the ball with these cotnrollers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller trigger button spring failed 3 months after purchase. Controller was replaced under warranty. Original controller which came with system has also developed a headphone jack problem as well and will be returned for replacement. Sony seems to be having problems with these controllers. Unfortunately, you have no alternatives at this time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way overpriced can easily find these available at much lower cost

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but stopped working correctly after a week of buying it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left Thumb Stick really hurts my thumb. No other controllers have given me this issue before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dualsense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New colors for the PS5. Makes you feel that you are playing on the PS4 instead of the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing feels better than a new controller. My old controllers were getting pretty beat up, so it’s always nice to upgrade

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Le Sigh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller but break frequently not built like PS2 controllers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Careful when buying open box items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box one. They said it was in new condition. Got home to use it and the stick drift was worse than my old over 1 year one. Sadly instant return. Unfortunately they didn’t have a new one so I just had to return and not exchange

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Steer Clear of the White Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white controllers with lag input and stuck drift is insane!! A known issue with Sony, yet they do nothing about it, 4 controllers I’ve bought, all 4 stick drift, I’m glad the newer better built midnight and cosmic red are now out, they are much better built.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and a great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black Friday sale so you can't beat the price and I love the color scheme matches perfectly with my setup

    I would recommend this to a friend