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Customer reviews

Rating 4.8 out of 5 stars with 49763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 49,763 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualSense wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I use to play call of duty and hitman 3

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Better battery life for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with its exceptional features of this black PS5 controller; the sleek design not only adds a touch of sophistication but also provides a comfortable grip during extended gaming sessions. The battery life is way better than the original PS5 controller that came with the console- I can tell you that because I purchased both at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A controller build the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A controller that has a more foward thinking design compared to previous dualshock remotes is the winning combination for Playstation 5. Feels great, secure, and overall confidence for the player interacting in a game session. Haptic feedback is a good choice for games but not for every software you play. USB-C finally convinces this hardware to accept a more friendly, powerful and substantial upgrade to Micro USB. Lightbar has been redesigned to be less intrusive, triggers such as rumble support provide more immersion with the system, buttons all around feel more refreshed and responsive to the overall controller. Make sure to have micro fiber cloth handy for cleaning, charging station for PS5 is a must add on, and battery life may be an major issue with the controller based on the amount tech that operates within the device. It will be useful to add another controller to the system while the other is charging stationary.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color, no issues yet & my controllers always break.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller except for the dreaded drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have 2 controllers and was waiting a color variations on the Dual Sense ones. It came out just in time as my first started to drift After only 7 months. My first off these has something loose, my guess was maybe damaged in shipping, and Best Buy excavated it. The replacement is working fine. I did as on the geek squad warranty which I feel is worth the piece of mind for 2 years since I’m sure this one so get drift at some point as well. A new one b for $20 is much better than $70. Great controller though overall. I like it much more than the Dual Shock 4

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, reliable and good looking. I always got friends asking where i got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly next-gen hardware

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most next gen feature of the PS5 is these babies; the haptic feedback and button tactility puts these in a class of their own. I've always preferred Xbox controllers but these have finally dethroned the legendary 360 controller as the best 1st party controller and are now my daily drivers on PC as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice color, finally what we’ve all been waiting 4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice finish on this controller! the black is matted but does not leave a lot of fingerprints when it is touched. when you hold this controller it fits comfortably in your hands without causing your hands to get sweaty, and the texture on the grips which are tiny PlayStation symbols (cross, square, circle, triangle) are pretty awesome and feel great keeping you in control of your movements. other than that it is a typical DualSense controller which are pretty amazing. the small black trim under the thumb sticks would be nicer in a deeper black color in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wow, amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so sleek and sexy, it looks really cool in your hands and cannot go wrong. i don't want to do anything else but use this controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new toy . Love the color . Hope I don’t break it too soon

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Color Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, Rough and tough. Bit overpriced by 5$ compared to other controllers. It’s worth the buy if you are bored of same white controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The best controller in the best color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really knocked it out of the park with the DS5. Had every PS since 1999. This controller is hands down the best one I've ever used. I put in a lot of hours gaming on Twitch, so controller ergonomics is a concern of mine. Not only does thing fit perfectly in my hands, the weight is spot on. It can also be used on PC via activating it inside of Steam settings. And now, you dont have to worry about it getting all gross looking because of the black color. You should def still clean it weekly. The PS symbol texture on the back will pick up all your hand oils.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still a good controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to get a new controller and this was still hands-down the best controller I’ve experienced

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A true next gen experience!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is truly next gen with the adaptive triggers and haptic feedback. The best game to show its true potential is Astro's playroom. It's free with the PS5, and it shows what the controller is truly capable of and how it should be used in the future. It's bigger than the ps4 controller, so if you have smaller hands, this will be an issue. Overall, it's a great controller and much more next gen compared to the Xbox series X controller. I wish there were more colors when I got this controller, but there are now red and black. Check them out. They look good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Colorway

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good colorway. Controller can last longer before drifting but designs are elite

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The authentic PlayStation controller. Now in black!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and I think the DualSense is the best controller I've ever used. I do wish there were some more accent color options (I think adding some white onto the controller would make the purple pop more) but otherwise this is a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Green Goblin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are better than the original controllers that come with the PS5 the buttons do not get stuck and you also have a different look with the color makes you look dominant while playing against others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luv this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My son says it’s his favorite. I got for his birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controllers, Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers—they’re amazing and feel great while gaming. Just make sure to buy the warranty, because after a certain amount of use they do start to drift. I’ve had to replace them every one to two years, depending on how much I game. Overall, still a solid controller.

    I would recommend this to a friend