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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46803 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2271 Showing 45,401-45,420 of 46,794 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after one month this item got stick drift, havent been able to fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the purple one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The green one is unresponsive. I asked around, and the purple one was reportedly really good. So we returned the inoperative one for the functional one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    These are way better than the first released

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and feels good but the build quality could stand some improvement related to D Pad and buttons

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    get the blue if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the controllers are getting worse with every purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy Open Box!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy open box controllers from Best Buy! I thought i was getting something that was returned within a few days of purcahes and got a VERY heavily used controller that someone had tricked best buy with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, purple is solid, triggers aren’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, way better than Xbox controller, triggers are weak though. Broke one after a week of regular use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the remote is really nice but the battery life just doesn’t last.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going to need this in the household so my kid can beat me at all of his favorite new christmas games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    doesn't charge very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge very well. I charged it with a different cord and it still doesn't charge very well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days, the o button was sticking and because it's been over 15 days, Best buy will not exchange it for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick broke within 12 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when my PS3 remote lasted as long as the console. They just dont make remotes like they use to. This remote broke within 12 months. Not pleased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio jack not working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller audio jack not working. It’s very frustrating but it isn’t Best Buy’s fault.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with stick drift in the analog sticks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my product not even 2 weeks of using already have some issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color I’ve been playing but also it’s a good refurbish item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my controller for 8 months, and I am already experiencing stick drift! This is just unacceptable for an $80 controller!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year after purchasing stick stick has made it near unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not feeling it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller trigger doesn’t work for left and right. Called song to get a replacement and they said I have to pay for shipping and they’re not liable for anything that happens further to an already defective controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sub-par remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote itself is pretty good only issue I have is that the up and down on the dpad stopped working after 2 weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controllers dont have the battery life of other controllers good deal if you can get them around $50

    I would recommend this to a friend