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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46808 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2276 Showing 45,501-45,520 of 46,800 reviews
  • Rated 2 out of 5 stars

    shift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shift on these early controller models is terrible. trigger is loose already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy camo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some flaws with this controller, it’s the second one I buy and the joy sticks are popping every time I move it, all my white controllers that I’ve had since launch don’t do this and this technically has better mechanics in the joy stick movement, honestly don’t but it if your ocd is high like mine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Controller drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller drift. 70 bucks for a soon to drift controller

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Feels comfortable and durable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the D-Pad, but the overall design is a tad too bulky for my liking.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    I think it’s to much money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced this should be 50 max I think that it’s a gimmick

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble staying charged. Might have to exchange it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Sony would make a better product. In 18 months, we have had 6 of these fail at some point.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I can’t wait to try

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried it yet, but cannot wait. Prayerfully I get get a PS5 soon before the bots buy then all to resell them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote came “brand new” with a broken trigger …..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke the first day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy broken the first day ofplay with drifting issue

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for the elite controller to get released for the PlayStation 5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    open box nasty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box excellent product came with food stuck all over the controller. Food inside of the box. This is the first time i have gotten an open box item that was this nasty. my local store is not open due to the hurricane so i had to mail this one back. i'm just hoping i get a credit or a replacement before the 27th because it was a birthday present. ugh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Red Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red controller stands out from a crowd and with the latest technology

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, can’t use it yet because I can’t get a PS5 even though I had one in my cart, couldn’t check out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Drift kills this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but this controller only going to last 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even last 1yr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in April 2022 in January 2023 it stopped working. The left joystick gets stuck in the left position without even moving the joystick. PlayStation online service/repair system is useless. I’m disappointed that Sony makes things disposable and so cheap. Didn’t even last a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Different PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another PS5 controller. And so I want a different color also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints apart from the fact that you dont get a charging cable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is the worst, traumatic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought PS5 for my son it confirmed he was the happiest person i ever saw hom he yelled and screamed because he has been trying months to get PS5 then 10 minutes later you cancelled his order This is by far the worst thing you can do its like taking candy away from child I will post your emails all on social media You have really really hurt my son

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased used. Did not work. Immediately returned.

    No, I would not recommend this to a friend