Customer Ratings & Reviews

Had to buy a new one because i wore out the one that came with the ps5 console in couple months and had to send it back to sony under warranty to be fixed for severe stick drift i really dont expect this to last much longer but at least it looks cool

I purchased this new online and what I received when I picked it up at the store was a box that had been opened, and controller wit blemishes due to some use. Needless to say this will be my last Best Buy purchase.

Listing had no indication of “used” or “refurbished”, controller was visibly used and broken out of the sealed box. This was a gift and opened after the 14 day return period so now I am stuck with an unusable controller I paid full price for.

Start drifting in couple months… expected better quality

This controller not charging and keep right shifting. Not recommended

Its a fragile peace of crap make sure you buy the bestbuy protection plan as the Infamous Analogue Drift will happen right outside a year of usage. This is a design flaw in Sony controllers. You have been warned!

Controller button keep getting stuck have to send back for repair

You lost a great customer by the ignorance of customer service. 60000 im credit is what i just got and they couldn't even gibe me a discount on my next order

Complete and Utter Garbage for competitive gaming, Response time is the slowest I have ever seen on a controller and the toggles are extremely slow, I had to put my game sens to the maximum for it to even be decent sensitivity speed.

I returned it,not working good!! Suppose to be excellent but wasn’t!!

Won’t connect to Nintendo ds even though I have charged it

It supposed to be "excellent" but it was used a lot. It wasnt even in the box

I expected it to be in one piece but it came broken.

I didn’t receive my controller yet. I ordered it 4 weeks ago and still haven’t receive it

This was a refurbished controller. It worked for about 20 minutes.

This cant be used on pc. I tried on ps now to see how I would like it before getting the ps5, but it did not work. Ps now then said I need to use dual shock 4, you'd think they'd fix this before the ps5 launch date

This is the second controller i buy for my son and keeps on drifting making it useless..

These PlayStation controllers are horrible not Best Buy’s fault Sonys

Sony must be having some real quality control issues lately. Just bought this controller a week ago and already has a wandering stick.

Doesn't work with PC or PS4 as advertised. The controller is STRICTLY Ps5. Ps4 incompatibility I can understand but there's no reason for it to not work with PC