Customer Ratings & Reviews

Game controller works well! I also love the color!

I purchased 3 Duals at launch of PS5 for whatever year that was. 2 have now developed drift in the left stick, one so bad it was completely retired probably 12 mths ago, creating the need for a new purchase. Why is this a thing now with controllers? Had to replace a couple of Joy-cons and was all on my soapbox about Nin quality control, then Sony— same thing. Frustrating; still have several PS 3 & 4 duals in commission without durability issues. Anyway, you can throw a bunch of money at an Edge, to hedge on the problem, or get this one and pray to Kronos that it doesn’t venture off to Valhöll before PS6 drops. I opted for religion and—for now—more money in my wallet. And if you are going to do battle, might as well pull on the grey camo. I continue to be a sucker for this color aesthetic each gen, would do a green too if available (and could find on sale). Five stars overall for the color, feel, triggers, etc of the new DS; two stars for durability in my family’s usage but I never touch third-party cons to recommend you elsewhere. As always: your mileage may vary.

Love the color! Amazing features. There is no doubt the PS5 controller is top tier, however my hands suffer from joint pain due to my lupus. Long gaming sessions with the PS5 controller puts a strain on my hands. Definitely a weighty controller than the past PS4 controller.

Si far so good with my new PlayStation 5 remote controller

The PS5 controller is a game-changer. With its ergonomic design, adaptive triggers, and haptic feedback, it offers an immersive gaming experience like never before. The built-in microphone and touchpad add convenience, while the improved battery life ensures uninterrupted gameplay. It's a must-have accessory for any PS5 owner.

This review follows from my original DualSense controller (that came with the PS5 on launch day) all of a sudden losing input on the down d-pad button, essentially forcing me to buy a new DualSense, since no one seems to want to fix it (and that includes Best Buy/Geek Squad). However, coming from the original launch day white model, I feel like this Midnight Black DualSense is a much better product. I believe there may be subtle tweaks that have been made in the newer color models (i.e., better trigger haptics, buttons being a bit clickier, etc.) that make it superior to the original, but I will also say that the color is great, and I prefer it to the white. While the black might not match how the original console looks (without black faceplates), it is a better color because it does not collect dirt/sweat/random hand secretions in the back textured crevices (at least that is visible). My big complaint with the original white was that no matter how clean your hands were, the back of the controller eventually got dirty. The black color seems to avoid this issue for the most part, and that alone makes it worth getting over the standard white. All in all, it's not a PlayStation without a nice black controller, and this one does the job very well. Hopefully the buttons will last on this one for longer than a year and a half.

Needed a second controller for when we play 2 player games. This one works great. Same as the one that came with the play station just in a different color. These newer controllers are much more comfortable than older models. I really appreciate the upgrades ergonomics.

Awesomeness in every aspect, purchasing, customer service, and

This new round of colored controllers has been flawless, even a year later. The only complaints I have is battery life so far, it has felt as though there's been diminished capacity but it is smaller than 1000Mah plus I usually plug in anyways when I'm not just travelling. I've had 0 stick drift, no button sticking, this pearl color is immaculate and cleans up nice, no disruptive connection flaws. Just get one on sale and they're worth while.

I’m on my third and hopefully final incarnation of my Diablo 2 Resurrected Barbarian hardcore mode. The first two died because of overconfidence and under preparation. Not because of this awesome controller!

love the color love the battery life great feeling in the hands

Had it for almost 2 years no stick drift so far. All black design always looks nice

Great product- the warranty is a plus. Never have any issues

I needed another controller and like the rest it works lol and is good

Sony DualSense wireless controller for PS5 , works great for its intended use and application. Ease of navigating the control buttons and using the Controller. Also, I like the camouflage design, everyone seems to be attracted to the color at home, it will always be the first controller they want to grasp for use with the PS5

Great controller love the color one of my favorites

Open box controller brand new works great! Would always go with open box first from this best buy

Good control, overall reliable in a tight spot with matches.

The DualSense may be one of the wildest controllers I've ever used, and I love it, but I wasn't a fan of the default white and black one you get with the system. The Midnight Black colorway looks great and the controller feels excellent in my large hands, an issue I had with most of ths previous PlayStation controllers which all felt a bit too small and dinky.

Felt very good. Aesthetically pleasing and matches my gaming setup. I love it