Customer Ratings & Reviews

Nothing is wrong with the controller which is my main concern.

If you are reading this review, you know what it is. What more can I say. Curbside pickup rocks

Great product will recommend works fantastic great quality.

Best gaming controller hands down. Haptic feedback is great and the mic on the controller is a plus!

A great addition to our PS5. Having an extra controller just makes sense. It is flawless and fun.

Very sleekly controller & it’s a great design on it

Works fine. There isnt much to review. I love the color and blue lights

Nice color it was on sale so picked one up. Works fine

I love it. I love playstation products. No regrets on buying

Really good like that contrôler and I as recommend for Best Buy employer . Thank you

Feels amazing on my hands. The grip on it definitely helps. It’s an improvement from the DualShock 4

nice control, nice color………………………………………………………………….

The color is nice, the black is way better than the white

Game controller for ps5 is nice. Simply I’m surprised that it doesn’t come with it

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

Controller color is really nice and the hepatatic feedback is so good

I love the color. It's just like any ps5 controller. Nothing different except the color.

Decent control in a great color. Battery life could be better but all ps5 controllers have horrible battery life compared to ps4 controllers

Excellent,My Son Loves It!Would Recommend to buy!!

Awesome controller with sensitive controls. Sony really did an amazing job with these controllers.