Customer Ratings & Reviews

Employees there can be a little bit underwhelming but overall I do with the experience

Controls slightly delayed in EA gaming. Other wise excellent

The new PS5 DualSense wireless is a big upgrade on the PS4 controllers. The rumble is massively improved and actually makes games better. Solid feel in the hands, but can only charge via USB-C.

Its light and was perfect size for my hands. Its also had nice analog sticks with no stick drift.

Love the color and battery life is great. my son uses all the time

The best place for shopping I always love best buy

I love the blue on the controller its smooth and plays just as good as when I bought them I love the contoller

Very pleased with purchase, will no longer purchase gear from gamestop

I like the led lights on the controller and the way it feels.

I love the way it looks and feels if only i had a ps5 to play with.

The controller itself is nice, but I didn’t really care for the purple joysticks and under-area; they’d have been better black or blue in my opinion. Otherwise, the controller has that Chroma look that stands out nicely against standard controllers. It didn’t show fingerprints after being held like I was worried about, so that’s a plus. My real issue, however, is with the hassle I had with its purchase and delivery and the reasoning behind the 2 stars. The Best Buy website said that the controller was in stock at my local store, so I drove down, waited 45 minutes for someone to open the locked case that held all of the controllers, and then was told that they must have been stolen because he couldn’t find them. So I had to order it online. When ordering the controller, the site said that it would be delivered in 2 days. No big deal. However, they use FedeX. On day 2 it said it was out for delivery and had shipped 45 minutes from my home. On day 3 it was 2 states over and, yet again, out for delivery. Day 4 it was delayed. On day 9 it finally arrived. So, just don’t expect your purchase to arrive on time.

it came shipped fast and no problem was there. great handling.

I like the new white remote, but this one brings me back to original. Best remotes ever made where Sony , and this one does not disappoint. So smooth and fast , never buy aftermarket!

The original PlayStation five controller enhances your gaming experience in my opinion

Just as described. Matches the controller that came with the console. Cool to have sound come out of the controller, and the USB C port is compatible with most chargers I have in the house now.

A bit expensive, but not out of the ordinary for new PlayStation accessories.

Great controller to purchase. Way better than after market.

when i press the buttons it inputs it directly into the console ! its unlike anything i have ever seen.

This is the best feeling controller I have ever used. I like the button layout of the PlayStation controllers, and shape of the Xbox controllers and this feels like the best of both worlds.

Customer service was terrible Best Buy is not the same as they were a year ago !!!!!!!