Customer Ratings & Reviews

Battery life is very good, love the color shift on it. Works as it should !

The PS5's standard DualSense controller is praised for its immersive haptic feedback, adaptive triggers, and comfortable, substantial feel, though its battery life is a common complaint. The pro-level DualSense Edge offers customizable back paddles, trigger stops, and swappable parts for serious gamers but comes with its own battery life issues and a high price tag, with some third-party options offering better value or unique features. The biggest persistent issue across all models is potential stick drift, a common problem with analog sticks

Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

Haptic Feedback That Feels Real The first time you experience haptic feedback on the DualSense, it’s honestly kind of mind-blowing. It’s not just random rumbling—it’s nuanced and precise. You can feel the difference between walking on metal, sand, or snow. It pulls you deeper into the world of the game in a way no other controller ever has. Adaptive Triggers That Respond to You This is where the DualSense really shines. The adaptive triggers (L2 and R2) can change resistance on the fly, depending on the in-game action. Drawing back a bowstring, slamming the brakes in a car, or firing a weapon—all feel distinct and responsive. It adds a layer of immersion that makes you feel the tension, literally. Built-In Mic and Speaker for Quick Access Need to jump into a party chat or send a voice message without grabbing a headset? The DualSense has you covered with a built-in microphone and speaker. It’s a small touch that adds a lot of convenience, especially in quick, casual sessions. Comfort and Design: A Big Step Up The DualSense feels amazing in your hands—slightly larger than the DualShock 4, with a more ergonomic grip and better button feedback. The textured back adds grip without feeling rough, and the layout is familiar yet refined. It’s solid, responsive, and built for long gaming sessions. Battery Life: Decent, But Not Perfect The one area that could use improvement is battery life. With all the haptics, adaptive triggers, and built-in tech, the battery can drain faster than expected, especially during intense play sessions. But it’s a fair trade-off for all the immersive features—and it charges fairly quickly via USB-C.

I recently purchased the PS5 controller from Best Buy, and I must say, I'm thoroughly impressed. This controller has elevated my gaming experience to a whole new level. The design is sleek, and it feels comfortable in my hands during long gaming sessions. The haptic feedback and adaptive triggers are game-changers. They provide an immersive experience that makes you feel every action within the game. Whether it's the tension of drawing a bowstring or the subtle vibrations while exploring in-game environments, the controller's feedback is spot on. The battery life is excellent, ensuring that I can game for hours without worrying about constantly recharging. The USB-C charging port is convenient and quick. Furthermore, the controller's compatibility with a wide range of games, both new and old, is a big plus. It seamlessly connects to the PS5, and I love how it enhances the gameplay on compatible titles. In summary, the PS5 controller from Best Buy is a fantastic addition to my gaming setup. If you want a controller that not only looks great but also delivers an outstanding gaming experience, I highly recommend it. Follow my youtube nikkip vlogs

Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

As someone who plays daily - this has been a good controller so far. The previous two Dualsenses I've owned developed issued with the headphone port and reduced battery life. This newer version has had none of those issues, and no stick drift, or any other issues. Feels just as good to play as the day I took it our of the packaging.

My husband absolutely loved this as a gift. The color is beautiful and works like a charm. It keeps its charge for a good amount of time and very comfy if you are playing games for an extended amount of time.

Purchased this last year as a Christmas gift for my son who also loves Fortnite. This controller has endure endless all nighters and works quite well. Had to send it in to Sony for a repair due to stick drift and its holding up during its second round of endless gaming all over again. Highly recommend Best Buy for their easy to use website, quick delivery and awesome service.

Great controller and better color. No issues and long lasting battery life.

Was looking for a new controller & it seems like I found one that’s appealing to me! Great color and perfect for hours of gaming.

Great comfortable feeling awesome color easy to connect

I’m really happy with this controller. The build quality feels solid and comfortable in my hands, and the buttons respond smoothly without any delay. The design looks great too. Overall, it works exactly as expected and feels durable for everyday gaming. Definitely a good purchase.

Controller works great holds a charge for a long time and is comfortable in hands and color is fabulous.

The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!

I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

Awesome controller the color is beautiful and keeps charge well

I love these new controllers. Being an avid sony playstation fan, I have owned every console. At first I did not like the design, it seemed a bit heavier...but after a couple of months of using it...I prefer it. It feels like I have a good grip on it, and it won't slip. The handles have an even more comfortable grip than the ps4 controllers, so it is definitely worth the price. I feel these controllers will last longer than the ps4 ones due to heavier feel and more durable design.

So far battery and feel work great. Use on pc gaming and so far it works as intended.