Customer Ratings & Reviews

I purchased 3 Duals at launch of PS5 for whatever year that was. 2 have now developed drift in the left stick, one so bad it was completely retired probably 12 mths ago, creating the need for a new purchase. Why is this a thing now with controllers? Had to replace a couple of Joy-cons and was all on my soapbox about Nin quality control, then Sony— same thing. Frustrating; still have several PS 3 & 4 duals in commission without durability issues. Anyway, you can throw a bunch of money at an Edge, to hedge on the problem, or get this one and pray to Kronos that it doesn’t venture off to Valhöll before PS6 drops. I opted for religion and—for now—more money in my wallet. And if you are going to do battle, might as well pull on the grey camo. I continue to be a sucker for this color aesthetic each gen, would do a green too if available (and could find on sale). Five stars overall for the color, feel, triggers, etc of the new DS; two stars for durability in my family’s usage but I never touch third-party cons to recommend you elsewhere. As always: your mileage may vary.

It works like it should which is great but the best thing about this one is the way the color changes when it moves but there is no way that a picture can show that, it is so pretty, I love it.

I love this controller! The haptic feedback creates an immersive experience during gameplay. I love the small details such as the X’s and O’s etched into the back of it, and battery life has lasted quite a long time. I’ve been wanting this color for a while too. Couldn’t be happier.

I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

Love the design and feel on this controller. It was on sale so it’s a plus.

Love the DualSense controllers, they've got a great feel, with some heft compared to the PS4 version. The haptic feedback and adaptable triggers really are "next-gen". Games that really take advantage of the new features (like Astro's Playroom) just bring a whole new level of feedback that really helps immerse you in the game. Not a huge fan of the feel of the PS button in the middle, but that's a very minor complaint. Love the color of this version, too.

Controller works great, just as I had expected. The color is even better in person! Even though I already had 2 controllers, had to purchase this just because it looks so awesome! Also, Best Buy was really cool and gave me a brand new one, when I originally had paid for a used controller(since the price was a good amount cheaper). I guess they didn’t have the used one as the website had said they did, and allowed me to buy. Thought that was pretty nice of them to do!

Cammo controller for the PS5… wanna say this is the 2nd or 3rd gen controller with slightly better batteries in them… does what it’s supposed to… just don’t chuck it at the wall

The PS5 controller is a game-changer. With its ergonomic design, adaptive triggers, and haptic feedback, it offers an immersive gaming experience like never before. The built-in microphone and touchpad add convenience, while the improved battery life ensures uninterrupted gameplay. It's a must-have accessory for any PS5 owner.

My son was looking for a new controller for his PS5- he was complaining about stick drift with his other controllers. This one is new and in his favorite color- so we will see how this goes.

It was pink! Just like it was in the store when I purchased it!! Thank you Best Buy for selling me a pink PS5 controller that remained pink after I purchased it!!! I was very concerned about the color change from purchasing it in store at the Idaho Falls location and then utilizing it, in Idaho Falls about 2 miles away at my home. Turns out, there was nothing to be concerned with! At all!!! In fact, it’s still pink!

Awesome controller design - Little expensive but something different from the normal color line up.

Best service ive ever had hands down...very knowledgeable and respectful employees

It works as expected, has great color, and is worth the buy.

Great buy for my trade in needed a new controller works perfect

“Looks very good — I love the Galactic Green color. It performs exactly how I like it: no sticking, no drifting, and the DualSense features feel great. Overall, I give it an 8.5/10 rating.”

Best controller ever hundred percent recommend for anyone trying to buy

I like the color and the battery last long time, I wish it wasn't so expensive

Bought this for my Hubby since his old one wouldn't work as well with the normal wear. He loved the controller and the color.

It works great and I got a really good deal on it Thank you Best Buy!!!