Customer Ratings & Reviews

It’s the Sony dual shock Nice color , same Sony technology

Looks great, works well. Bought to replace the control that came with system.

I actually bought this for my PC, but it works great! Battery life is better then expected!

Love the color! A must have! Shipping was fast and it arrived sooner than expected.

Just what my boyfriend wanted. Great purchase, no complaints

Pretty much you're standard PS5 controller but the black color icing on the cake!

Best ps controller yet, love it and the cosole in general

Stick drift issue is always a problem with this product and still is hasn’t been fixed yet by sony

Beautiful looking controller well made love the color!!!!

I love this control and the PS5, if you still dont have one keep trying because it is worth it

Best Controller I ever wrapped my hands around the color is pretty slick as well

Very cool color. Matches the head set and the skins.

Nice color ive been needing a new remote better looking than the white ones

Does the job for my little one. She loves the color!

Cool looking controller. Now my brother and know who’s controller is who’s.

Love the new controller. I wanted to have 4 of them.

Nice camo Controller Gives me ps3 Camo vibes Love it

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

Love it and my favorite color. Might buy another one

The color is great. Sony should have released an all black console to begin with .