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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.8 out of 5 stars with 48680 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the DualSense Wireless Controller for its overall performance, sleek design, and appealing color options. Users appreciate the comfortable feel, immersive haptic feedback, and responsive adaptive triggers. The controller's ease of use and connectivity across various devices are also well-received. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 48,690 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sony PlayStation 5 DualSense Wireless Controller (

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in white is a significant leap forward in gaming peripherals, delivering an immersive and tactile experience that elevates gameplay to new heights. Here's a detailed breakdown of its features and performance: Design and Aesthetics The white DualSense controller sports a sleek, futuristic design that complements the PS5 console perfectly. Its ergonomic shape ensures comfort during long gaming sessions, with a slightly larger build than its predecessor, the DualShock 4. The matte finish minimizes fingerprints, and the textured grips provide a secure feel. Haptic Feedback and Adaptive Triggers The standout feature of the DualSense is its haptic feedback and adaptive triggers. The haptic feedback offers precise and dynamic vibrations, making every action in the game—from footsteps to explosions—feel more realistic. The adaptive triggers add resistance based on in-game actions, such as drawing a bowstring or pressing a brake pedal, enhancing immersion. These innovations truly redefine how players interact with games. Battery Life and Charging The battery life is respectable, lasting around 8-12 hours, depending on usage and game intensity. While it's not a huge improvement over the DualShock 4, the controller charges quickly via USB-C, which is a welcome upgrade for convenience and efficiency. Additional Features Built-in Microphone and Speaker: The integrated mic is handy for quick voice chats, though a headset is still preferred for longer sessions. The improved speaker provides clearer in-game audio cues. Create Button: The "Create" button replaces the "Share" button, offering more intuitive access to capturing and sharing gameplay moments. Touchpad and Motion Controls: The touchpad is larger and more responsive, and motion controls are smooth and accurate for compatible games. Compatibility The DualSense is compatible with PS5, select PC games, and even mobile devices via Bluetooth. However, its full range of features, like adaptive triggers and haptics, is best experienced on the PS5. Conclusion The Sony DualSense Wireless Controller is a game-changer, offering unparalleled immersion and innovation. Its thoughtful design, cutting-edge features, and excellent build quality make it an essential accessory for any PS5 owner. While the battery life could be improved, it’s a minor drawback in an otherwise stellar package. Rating: 4.8/5 Pros: Immersive haptics, adaptive triggers, ergonomic design, excellent build quality Cons: Battery life could be longer

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Feels Great and Looks Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense controller is one of the best I’ve used. The adaptive triggers and haptic feedback make games way more immersive, and it feels super comfortable to hold for long gaming sessions. The red color looks amazing in person, definitely stands out next to the console. Battery life is solid too, and it charges quickly with the USB-C cable. Highly recommend it if you want a reliable controller with a cool design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with next-gen features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller feels amazing to use. The haptic feedback and adaptive triggers really add to the gaming experience, making games feel more immersive. It’s comfortable for long sessions, responsive, and the battery life is solid. Definitely one of the best controllers I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. The black PS5 controller looks sleek and feels comfortable in hand, even during long gaming sessions. The buttons are responsive, and the grip is solid. Simple, stylish, and reliable—definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PlayStation 5 controller Chroma Indigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Indigo PS5 controller looks sleek with its bold color and feels comfortable to use. It has responsive buttons, immersive haptic feedback, and adaptive triggers that enhance gameplay. Stylish, reliable, and great for everyday gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Controller PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working after awhile. I’ve never experienced this ever in my history of gaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived damaged with no replacement.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved damaged And they couldnt replace. What a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! The color is vibrant and the feel in your hands is premium. The adaptive triggers and haptic feedback make such a difference — especially when playing games like Spider-Man or Call of Duty. The battery life is decent, and it charges quickly with a USB-C cable. Definitely a must-have if you own a PS5, or even as a backup controller for multiplayer nights.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming Feels Next-Gen with This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black controller looks so sleek! It feels amazing in my hands, and the haptic feedback is next level. Playing games with it is such a smooth experience. Seriously, the build quality is top-notch. Definitely a great addition to the gaming setup!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, love the color and feel, its as good as a controller can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a significant leap forward in gaming technology, enhancing the PlayStation experience with innovative features. Its ergonomic design fits comfortably in your hands, and the textured grips provide added stability during intense gameplay sessions. One of the standout features is the adaptive triggers, which offer varying resistance based on in-game actions. This adds a new layer of immersion, allowing you to feel the tension of drawing a bowstring or the impact of a race car’s acceleration. Coupled with the advanced haptic feedback, you can experience nuanced sensations, from the feel of raindrops to the rumble of an explosion. The built-in microphone and create button allow for easy sharing of gameplay, while the rechargeable battery ensures you stay connected without the hassle of changing batteries. Overall, the DualSense controller elevates gaming to a more immersive level, making it a must-have for PS5 owners.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easily bluetooths to the console and holds a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Stylish Power

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My honest review on the DualSense PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not new item and repackaged ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a previous return not a new controller package came open from bottom

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I’ve used. It feels very comfortable in the hands and the build quality is excellent. The buttons and triggers are very responsive, and the haptic feedback adds a really immersive experience while gaming. It also connects easily to different devices, which is a big plus. Overall, a high-quality controller that’s definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 CONTROLLER REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller for PS5 works great and feels very comfortable to hold. The buttons are responsive and the controller feels solid and well made. I like the vibration and trigger features because they make games feel more realistic. The battery lasts a decent amount of time and it charges easily with a USB-C cable. Overall, it’s a great controller and makes playing on the PS5 even more enjoyable.

    I would recommend this to a friend