Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.8 out of 5 stars with 48837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the DualSense Wireless Controller for its overall performance, sleek design, and appealing color options. Users appreciate the comfortable feel, immersive haptic feedback, and responsive adaptive triggers. The controller's ease of use and connectivity across various devices are also well-received. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 48,837 reviews
  • Rated 5 out of 5 stars

    Same level of Value as my $180 Xbox Series Elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of immersion the adaptive triggers and haptic feedback, as well as the overall build quality and improved ergonomics over the previous generation of Playstation controllers makes this worth your buy if you play on PC or Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Why best buy, why this controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, whenever I am shopping for electronics, appliances, anything of this nature, the 1st place i look is Best Buy open box. Because of the deals, then 2nd,i look at Best Buy prices because with total tech, there's no need to buy extended warranty coverage. You're good. This controller is amazing, with a good color to distinguish when playing with the family. And if my son does something crazy like spill him drink on it, I'm covered.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Grest controller!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the haptics. The controller is great and feels good in my hands. Don’t get the white controller if you live in a warm area, your sweat will get all over it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller! It feels great and has nice new look to it. Gotta love Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Never drifts and the black looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a ps5 but I love to play 2 player games with my boyfriend so I got a second remote! Makes games a lot more fun!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Pink PS5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is very vibrant. Controls work great. Connecting to ps5 was easy. Battery last a long time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so beautiful when I pulled it out the box, very durable and clean

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller from playstation. Really Bravo.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design by PlayStation. Been an Xbox person all my life and licked this up for pc and mobile and I have to say it’s an amazing controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful Controller

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely LOVE the colors on this controller. its like a metallic red and it feeds wonderful to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Feels like the good ‘ol days

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this controller because the all black reminded me of a classic PS2, PS3, and PS4 era. Needless to say, it’s a beauty to hold and use when playing MW2 or Ragnarok

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for some time and I haven’t had any issues. The picture on the website doesn’t do it justice. It’s a beautiful fuchsia and it feels comfortable while playing. Great for a primary/back up controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, awesome color and decently priced. Easy to use as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good back to basic black controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Prefer them over Xbox controllers. Use it for both PS5 and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels really smooth and ill admit i was skeptical of the design change but couldnt not get it for Spider-Man.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished controller review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and in good condition, looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Its all around a good controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is worth the price specifically based on the fact that its colored the way it is so if your looking for a controller for cheaper just buy plain white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bank For The Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson for Christmas. He loves it because he has an additional one to be able to play with when he has friends over. The price so reasonable my daughter purchased one as well for her playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualSense

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible design from Sony. Great feel in hands, haptic feedback is insane, unlike anything I’ve experienced from a Playstation controller. The triggers are also really cool. Overall feels like a huge upgrade from the ps4 dualshock 4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller not a great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but overpriced at this point. One of the issues where you have to just deal with the price or hope for a sale. Other than pricing the controller is great.

    I would recommend this to a friend