Customer Ratings & Reviews

The Chroma Indigo PS5 controller looks sleek with its bold color and feels comfortable to use. It has responsive buttons, immersive haptic feedback, and adaptive triggers that enhance gameplay. Stylish, reliable, and great for everyday gaming.

This was a previous return not a new controller package came open from bottom

The PS5 DualSense controller is a significant leap forward in gaming technology, enhancing the PlayStation experience with innovative features. Its ergonomic design fits comfortably in your hands, and the textured grips provide added stability during intense gameplay sessions. One of the standout features is the adaptive triggers, which offer varying resistance based on in-game actions. This adds a new layer of immersion, allowing you to feel the tension of drawing a bowstring or the impact of a race car’s acceleration. Coupled with the advanced haptic feedback, you can experience nuanced sensations, from the feel of raindrops to the rumble of an explosion. The built-in microphone and create button allow for easy sharing of gameplay, while the rechargeable battery ensures you stay connected without the hassle of changing batteries. Overall, the DualSense controller elevates gaming to a more immersive level, making it a must-have for PS5 owners.

The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

Great color, smooth performance, and very comfortable. Best Buy made it easy.

I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

Performance is great. The design is awesome and the color is unbeatable

This black controller looks so sleek! It feels amazing in my hands, and the haptic feedback is next level. Playing games with it is such a smooth experience. Seriously, the build quality is top-notch. Definitely a great addition to the gaming setup!

Sony did something amazing here. They really went above and beyond with the design and functionality of this controller. Well worth the extra money to buy an extra. I’m in love with the L and R 2 buttons and I can’t wait to see how developers use this tech in the coming future of this console generation. Already with astros playroom, call of duty, and Spider-Man this controller offers such a unique and fun gaming experience that I just cannot describe here. You really must try this for yourself. The battery life is amazing even with the new haptic feedback and the pressure sensitive buttons. It feels great in the hands and is absolutely the best controller you will ever use.

The Sony PlayStation 5 DualSense Wireless Controller in Cobalt Blue is both visually stunning and functionally impressive. The vibrant Cobalt Blue finish gives it a bold and unique appearance that stands out among other controllers. The haptic feedback and adaptive triggers are game-changing, delivering an immersive gaming experience by making every action feel tactile and responsive. The ergonomic design ensures comfort during long gaming sessions, and the button layout feels intuitive and precise. Battery life is solid, lasting multiple hours on a single charge, and it pairs seamlessly with the PS5 console. Overall, this controller is a perfect combination of aesthetics, innovation, and functionality—a must-have for gamers who want the best.

[Employee of bestbuy] Best color and feel durable long lasting charge no stick drift

Excellent controller with amazing features. The haptic feedback and adaptive triggers are next level and really add to the gameplay experience. The design is sleek and comfortable, and the buttons feel very precise. The only minor downside is the battery life — it could last a bit longer — but everything else more than makes up for it. Still totally worth buying!

The Sony PlayStation 5 DualSense Wireless Controller is a remarkable evolution in gaming technology, offering an impressive blend of tactile feedback, ergonomic design, and advanced features that make it a standout in the world of game controllers. Here's a detailed breakdown of what makes the DualSense a must-have for PlayStation 5 users: Design and Build Quality: The DualSense features a sleek, modern design with a comfortable, slightly larger form factor compared to its predecessor, the DualShock 4. The grip is textured, which enhances comfort during long gaming sessions, and the controller's weight feels balanced in hand. The glossy, futuristic black-and-white color scheme is visually appealing, and the design is both sophisticated and functional. The build quality is top-notch, with durable materials that feel premium and robust. Adaptive Triggers: One of the most innovative features of the DualSense controller is its adaptive triggers. These triggers provide varying levels of resistance depending on in-game actions. For instance, when pulling a bowstring or accelerating a vehicle, you can feel the trigger resistance dynamically adjust, creating a deeper level of immersion. The added tactile feedback offers a more nuanced, realistic experience that you can’t find in other controllers. It’s an exciting step forward in gaming interactivity and a game-changer for action and adventure games. Haptic Feedback: The haptic feedback on the DualSense is another game-changing feature that distinguishes it from previous controllers. Unlike traditional rumble features, the haptic motors in the DualSense allow for a wide range of nuanced sensations. From the feeling of footsteps on different surfaces to the sensation of rain falling, the haptics provide a deeper sense of immersion. This technology does a great job of heightening the emotional intensity of the game, making it feel more tactile and alive. Built-in Microphone and Enhanced Audio: Sony has integrated a built-in microphone into the DualSense controller, which makes chatting with friends or engaging in game dialogue much easier. You no longer need a headset to talk, although a dedicated headset still offers better sound quality. Additionally, the controller supports 3D audio, which, when paired with compatible games and a 3D audio system, delivers a rich auditory experience directly through the controller's speaker. Battery Life: The DualSense controller boasts an impressive battery life, especially given the enhanced features it offers. While battery life may vary depending on usage and the intensity of the game, it typically lasts for several hours, and its USB-C charging port ensures faster charging times. Charging through the USB-C connection is seamless and efficient, adding to the controller's overall convenience. Buttons and Controls: The buttons on the DualSense controller are well-placed and responsive, with the L1, R1, L2, and R2 buttons being smooth and satisfying to press. The D-pad has been subtly upgraded and offers better precision, while the thumbsticks provide a comfortable grip with responsive movement. The inclusion of the new “Create” button (which replaces the “Share” button) is a great addition, allowing players to capture and share gameplay effortlessly. Compatibility: The DualSense is designed primarily for the PlayStation 5, but it is also compatible with PCs and smartphones, albeit with limited features. On these platforms, you can enjoy the controller's basic functions like button mapping and motion controls, but the adaptive triggers and advanced haptics are mostly reserved for PS5 games. Verdict: The Sony PlayStation 5 DualSense Wireless Controller is an extraordinary piece of technology that takes the gaming experience to a whole new level. With its cutting-edge adaptive triggers, immersive haptic feedback, and superior ergonomics, it enhances the sense of immersion in ways that were previously impossible. It's a perfect companion to the PlayStation 5, allowing gamers to feel more connected to their games. Whether you're a casual gamer or a hardcore enthusiast, the DualSense is an essential tool to fully experience the next-generation gaming revolution.

Works great. Love the black color. It gives a sleek look.

Beautiful color controller, long battery life, and smooth.

Works perfect, love the color and feel, its as good as a controller can get

I bought the PlayStation 5 DualSense Wireless Controller in Cosmic Red from Best Buy for my son, and he’s thrilled with it! The color is stunning—bold and vibrant, making it stand out from the standard options. The controller itself works perfectly, just as you’d expect from Sony. The haptic feedback and adaptive triggers make gaming feel so immersive. My son says it’s super comfortable to hold during long gaming sessions. Best Buy provided Associates provided great service, so it was a pleasant shopping experience. If you’re looking for a unique and high-quality controller, the Cosmic Red DualSense is a great choice. Highly recommend!

Absolutely love this PS5 camo controller from Best Buy! The camo design looks even better in person and gives my setup a clean, tactical vibe without being over the top. The controller feels solid and comfortable in hand, with the same premium build quality you expect from an official DualSense. Buttons are responsive, haptic feedback is incredible, and adaptive triggers work flawlessly in every game I’ve tried. Battery life has been great, and it paired instantly with my PS5. If you’re looking to upgrade your controller or just want something that stands out while still performing perfectly, this is 100% worth it. Highly recommend!

Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue