4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 49483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, consistently reliable overall performance, and sleek design. They frequently praise its comfortable feel, solid battery life, and immersive haptic feedback. However, a significant concern for many users is the prominent issue of stick drift. Some also find the product to be pricey and express minor concerns about its size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 49,483 reviews
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Great look great feel. I love these controllers. D

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look great feel. I love these controllers. Definitely will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and feel, classic DualSense performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the look of the Gray Camouflage pattern on this controller—it looks even better in person than in pictures. Aside from the awesome aesthetic, it performs exactly as you’d expect a DualSense to. The haptic feedback and adaptive triggers are incredible in games that support them, and the controller feels incredibly comfortable for long gaming sessions. Battery life is standard, but the style points make this a great addition to my setup. Highly recommend if you want to swap out the standard white controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well and the color of it is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, works better than my previous controller. Happy to be up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense that came with my PS5 developed stick drift, so I went ahead and got a new one! The purple looks great and the texture is nice while holding it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great working controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as mentioned and the feel and color are exactly what I wanted and quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Has long battery life, great haptics, and a comfortable grip. Color is a beautiful crimson.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing Color

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing as all new Sony controllers do. What makes this stand apart is the color which is more amazing in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for gaming

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I’ve used. It feels very comfortable in the hands and the build quality is excellent. The buttons and triggers are very responsive, and the haptic feedback adds a really immersive experience while gaming. It also connects easily to different devices, which is a big plus. Overall, a high-quality controller that’s definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! The design is beautiful, the sticks are smooth, and the buttons feel very precise. Battery life is great and the connection is stable. Definitely one of the best controllers I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift need to be addressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller in Midnight Black is fantastic in terms of comfort, haptics, and overall design. It feels premium, works seamlessly across PS5, PC, Mac, and mobile, and the adaptive triggers are great. However, the big downside is stick drift. It’s a recurring issue, and in my experience the average time before drift starts is around 8 months (based on 2 other identical controllers), which is unacceptable for a controller that costs $60–$70. For this price point, Sony really needs to address the durability of the analog sticks instead of treating drift like an inevitable problem. Battery life could also be better. The controller drains faster than expected, especially with haptics and adaptive triggers enabled, and it feels like it hasn’t improved much since launch. Overall, it’s a great controller held back by long‑term reliability. We deserve better build quality for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement after my old one got stick drift. This one came in the original packaging and worked perfect out of the box. I've had it for a month now. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sleek, modern and sexy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. It’s all black, super sleek and sexy! Easy to use, grip is perfect. Great for a second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    DualSense Much Better Than DualShock 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller blows the DualShock 4 from the PS4 out of the water. The DualSense controller is lightweight, durable, sleek, and has amazing response time with unique haptic feedback on the triggers that make it feel like you are actually shooting a gun in Call of Duty. The X O Square and Triangle design pattern is minuscule and all over the back of the controller, which is a very cool and small added incentive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    More than just the controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this controller. It's standard and no issues with it. Like the color and most of all the 2yr warranty. I had to pay for it BUT totally worth it if you game for hours on end. I don't know of any other place that does this but I'm going to stick with Best Buy for my controller needs.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable. The color to me is more of a metallic purple even though in the picture it looks more blue. The actual color is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a comfortable fit in the hands. Lovely color. Haptic feedback punches up the immersion. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price, Stick drift

    Rated 4 out of 5 stars

    Pretty awesome controller.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Doesn't have the same stick drift issues my launch ps5 controller does. Color is really nice. Controller is comfortable and the build quality is mostly great. Only issue I have is certain face buttons feel a bit sticky, even when the controller was new. And the D-pad is really mushy. Not a controller I'd recommend for 2D games or games with D-pad centric mechanics. Played Demon's Souls, The Last of Us, and Horizon Forbidden West with this controller and they all played great. No lag or delay. Recommended, but I also feel it can be too expensive considering the extra you're paying for it to be purple.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Blue controll

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful control, the blue is my favorite color. Very nice when you hold it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PS5 owner, the DualSense controller has blown me away with its innovative features. The haptic feedback is a game-changer, offering precise and immersive sensations that enhance every moment. The adaptive triggers add a new level of realism, providing varying resistance for actions like drawing a bow or accelerating. The controller's design is spot-on - comfortable for long gaming sessions with a stylish, futuristic look. The built-in microphone and speaker are convenient additions, and the battery life is solid. The USB-C charging is a plus, and the ability to charge in rest mode keeps the gaming uninterrupted. In short, the DualSense is not just a controller; it's a key player in elevating the entire gaming experience on the PS5. If you own a PS5, it's a must-have.

    I would recommend this to a friend