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Customer reviews

Rating 4.8 out of 5 stars with 50611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 50,611 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The PS5 Controller That Changed My Game Nights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony PS5 controller from Best Buy, and it’s honestly the best upgrade I’ve made . The grip feels great, and the triggers respond instantly; making every game more exciting. The haptic feedback is impressive and really pulls you into the action. Setup was quick, and the battery lasts longer than I expected. If you want a smoother, more immersive gaming experience, this controller is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    PS5 DualSense Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller represents a significant evolution in gaming peripherals, offering a blend of innovative features and ergonomic design. From first impressions, the controller's sleek and modern aesthetic immediately stands out. The two-tone color scheme and adaptive triggers give it a futuristic feel, perfectly complementing the next-generation gaming experience. One of the standout features is the adaptive triggers, which dynamically adjust resistance based on in-game actions, providing a more immersive experience. Whether it's pulling back the string of a bow or revving up a vehicle, the tactile feedback enhances gameplay by offering nuanced control. Additionally, the haptic feedback system adds another layer of immersion by delivering precise vibrations that correspond to on-screen actions and environments. This feature makes every interaction feel more lifelike, whether you're traversing a rocky landscape or feeling the recoil of a weapon. In terms of comfort, the DualSense controller excels with its refined shape and textured grips, ensuring a secure hold during extended gaming sessions. The redesigned thumbsticks offer improved precision, while the integrated microphone and speaker enhance communication and audio feedback without the need for additional peripherals. However, one consideration is its slightly heavier weight compared to previous models, which some users may notice during prolonged play. Also, while the built-in rechargeable battery is convenient, its lifespan may vary based on usage habits. Overall, the PS5 DualSense controller sets a new standard for gaming controllers with its innovative features, ergonomic design, and immersive capabilities. It's a must-have for any PlayStation enthusiast looking to elevate their gaming experience to new heights.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    I like the grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors of the controller as well as the size and finishing touches. I like the grip of it and the size fits well in my hands for better play

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Next-Gen Marvel: A Review of the PlayStat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) controller is an exceptional piece of gaming hardware that embodies the spirit of next-generation gaming. Packed with innovative features and a design that's both comfortable and immersive, it elevates the gaming experience to new heights. One of the standout features of the PS5 controller is its DualSense technology, which provides haptic feedback and adaptive triggers. The haptic feedback technology allows for a more nuanced and tactile experience by delivering precise vibrations that simulate in-game actions. Whether it's the sensation of raindrops or the recoil of a weapon, the controller effectively communicates these sensations to the player, enhancing immersion and creating a deeper connection to the game world. The adaptive triggers take immersion to another level by adding tension and resistance to the triggers, mimicking real-life sensations. For example, drawing a bowstring in an archery game feels remarkably authentic as you feel the tension build up in the trigger. These small details may seem insignificant, but they have a profound impact on the overall gaming experience, making it more engaging and immersive. Additionally, the PS5 controller features a sleek and ergonomic design that feels comfortable in hand. The shape and weight distribution are well-balanced, allowing for extended gaming sessions without discomfort. The textured grips provide a secure hold, preventing accidental slips during intense gaming moments. The face buttons, triggers, and analog sticks are all responsive and provide a satisfying level of feedback, ensuring precise control in games. The built-in microphone and speaker in the controller add another layer of immersion. It enables seamless communication with other players, without the need for additional peripherals. The audio quality is surprisingly clear, and the controller's speaker produces adequate sound, making in-game audio cues more immersive. Moreover, the PS5 controller offers excellent battery life, allowing for extended play sessions before needing a recharge. The USB-C charging port provides fast and convenient charging, and the controller can also be charged wirelessly using a compatible charging pad. One area for improvement could be the availability of additional color options. While the default white color scheme is sleek, having more customization options would be a welcome addition for players seeking personalization. In conclusion, the PlayStation 5 controller is a remarkable piece of gaming hardware that sets a new standard for controllers. With its innovative features, comfortable design, and immersive capabilities, it enhances the gaming experience and brings games to life in ways never experienced before. Whether you're playing action-packed adventures, immersive RPGs, or competitive multiplayer games, the PS5 controller delivers a next-gen experience that is truly remarkable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Nice controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great holds a charge for a long time and is comfortable in hands and color is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this remote it ergonomically feels like a blessing in disguise. You can feel the power and difference from other remotes. The latency that doesn’t exist like most, you can definitely feel the haptic vibrations when using both triggers, the grip you get when using this remote as well. No sliding off your hands the feeling is very smooth whether your on console or PC I definitely recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game controller ever. The color is amazing and feels so good and comfortable in your hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Beautiful Look, Amazing Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the DualSense in Chroma Pearl, and I’m really glad I did. The color is even nicer in person—clean, smooth, and has a subtle shine without looking over the top. It honestly just looks really good sitting next to the PS5. As for performance, it works exactly the way a DualSense should. The triggers feel great, the vibration is super detailed, and the controller feels comfortable to hold for long gaming sessions. I haven’t had any connection issues, and the battery life has been solid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense feels incredibly comfortable in hand, with responsive buttons and precise analog sticks. The haptic feedback and adaptive triggers add a whole new level of immersion, making games feel more dynamic and engaging. Battery life is solid, and the build quality feels premium. Easily one of the best controllers I’ve ever used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working after awhile. I’ve never experienced this ever in my history of gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing controller with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is fantastic. The design is comfortable and the buttons feel very responsive. The haptic feedback and adaptive triggers make the gaming experience much more immersive. Battery life is good and the build quality feels premium. Definitely one of the best controllers I have used

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    unique color for a controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony DualSense Wireless Controller in Chroma Teal across my PS5 and PC, and it’s a very solid controller overall. The design and color are striking—Chroma Teal really stands out—and the build feels premium with a comfortable grip for long gaming sessions. The adaptive triggers and haptic feedback are impressive, adding a new level of immersion in supported games, especially on the PS5. Cross-platform support is great; it works smoothly on PC and even on Mac and mobile devices with minimal setup. The battery life is decent, though it could last a bit longer during intensive play sessions. I also noticed that while the controller is amazing for single-player and story-driven games, not all PC titles take full advantage of the adaptive triggers and haptics yet. Overall, this is an excellent controller that delivers a next-gen experience, but a few minor limitations keep it from being a perfect 5-star pick. Highly recommended for PS5 owners and those looking for a versatile, high-quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great controller for PS 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on sale as one of my OG PS 5 controllers was only lasting 2 hours a play session. I did not realize they improved the battery life on newer models as I can get at least 10-12 hrs and sometimes 15 hrs on a single charge (depends on if you're using adaptive triggers or mic/sound on games). Also they are quite comfortable to use and playstation controllers have been some of the best video game controllers over the years so no surprise there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Ps5 dualshock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues nice color feels good great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    New controller resolved issues with previous ones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who plays daily - this has been a good controller so far. The previous two Dualsenses I've owned developed issued with the headphone port and reduced battery life. This newer version has had none of those issues, and no stick drift, or any other issues. Feels just as good to play as the day I took it our of the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ps 5 dual sense wireless controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller delivers an incredibly immersive gaming experience with its innovative features and comfortable design. The adaptive triggers and haptic feedback make gameplay feel more realistic and engaging, adding depth to everything from racing games to action adventures. Its sleek design, responsive controls, and built-in microphone create a modern, user-friendly experience that enhances every gaming session. Whether you’re playing competitively or casually, the DualSense controller brings a new level of excitement and precision to the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable in my hand and doesn’t make my hand sweat. Plus the color is cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived damaged with no replacement.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved damaged And they couldnt replace. What a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must have!!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Sony DualSense Wireless Controller** for PS5 (White) is a game-changer. Its adaptive triggers and advanced haptic feedback deliver a profoundly immersive experience, making every action feel more real. The controller is comfortable to hold, with a solid build and a sleek design. It supports USB‑C charging, and the built-in mic is a nice bonus. While battery life isn’t perfect, the overall experience is amazing — a must-have for PS5, PC, or mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing in my hands — the build quality, comfort, and responsiveness are top-tier. The adaptive triggers and haptic feedback make every game feel more realistic, and the battery life is surprisingly strong for how powerful it is. The buttons are smooth and accurate, and it connects instantly with no lag. Whether I’m gaming casually or playing competitively, it performs flawlessly every time. Definitely worth every dollar — Sony nailed it with this one!

    I would recommend this to a friend