Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$66.50
Save $13.49
The comparable value is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 50611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 50,611 reviews
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Pricey but great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely basic white color. Feels great in your hands. Consistent use means a battery life spans about a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Sony PlayStation 5 DualSense Wireless Controller (

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in white is a significant leap forward in gaming peripherals, delivering an immersive and tactile experience that elevates gameplay to new heights. Here's a detailed breakdown of its features and performance: Design and Aesthetics The white DualSense controller sports a sleek, futuristic design that complements the PS5 console perfectly. Its ergonomic shape ensures comfort during long gaming sessions, with a slightly larger build than its predecessor, the DualShock 4. The matte finish minimizes fingerprints, and the textured grips provide a secure feel. Haptic Feedback and Adaptive Triggers The standout feature of the DualSense is its haptic feedback and adaptive triggers. The haptic feedback offers precise and dynamic vibrations, making every action in the game—from footsteps to explosions—feel more realistic. The adaptive triggers add resistance based on in-game actions, such as drawing a bowstring or pressing a brake pedal, enhancing immersion. These innovations truly redefine how players interact with games. Battery Life and Charging The battery life is respectable, lasting around 8-12 hours, depending on usage and game intensity. While it's not a huge improvement over the DualShock 4, the controller charges quickly via USB-C, which is a welcome upgrade for convenience and efficiency. Additional Features Built-in Microphone and Speaker: The integrated mic is handy for quick voice chats, though a headset is still preferred for longer sessions. The improved speaker provides clearer in-game audio cues. Create Button: The "Create" button replaces the "Share" button, offering more intuitive access to capturing and sharing gameplay moments. Touchpad and Motion Controls: The touchpad is larger and more responsive, and motion controls are smooth and accurate for compatible games. Compatibility The DualSense is compatible with PS5, select PC games, and even mobile devices via Bluetooth. However, its full range of features, like adaptive triggers and haptics, is best experienced on the PS5. Conclusion The Sony DualSense Wireless Controller is a game-changer, offering unparalleled immersion and innovation. Its thoughtful design, cutting-edge features, and excellent build quality make it an essential accessory for any PS5 owner. While the battery life could be improved, it’s a minor drawback in an otherwise stellar package. Rating: 4.8/5 Pros: Immersive haptics, adaptive triggers, ergonomic design, excellent build quality Cons: Battery life could be longer

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Wotks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blue color. Works amazing. The design is perfect. Doesnt cramp your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is easily the best controller I have ever used. The haptic feedback and adaptive triggers make the gaming experience much more immersive. It fits perfectly in my hands and the battery life is solid for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller and great design

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The gray camo design looks really clean in person and the controller feels premium right out of the box. The adaptive triggers and haptic feedback still make PS5 games feel way more immersive compared to older controllers. Battery life has been decent and it also works great on PC, which was a nice bonus for me. Buttons feel responsive, sticks are smooth, and overall it’s just comfortable to use during long gaming sessions. If you already like the DualSense controllers and want one that stands out a little, this is definitely a good pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Feels great, last awhile, and I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller for PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent Controller – Great Color and Performance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this controller for a while now, and it’s been amazing. The Volcanic Red color looks even better in person, and it feels very comfortable to hold. The buttons are responsive, the battery life is solid, and it connects easily to my PS5 and PC. Overall, it’s a high-quality controller, and I would definitely recommend it to anyone looking for a reliable and stylish upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller, a couple minor gripes

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks now and honestly it’s pretty awesome. The haptic feedback is wild — you can actually feel different textures and hits in games, and the adaptive triggers make stuff like drawing a bow feel way more real. Didn’t expect to care about that but I do now. Also love not needing a headset for quick chats thanks to the built-in mic/speaker. The purple color is great in person, way better than it looks in photos. Only real complaint is battery life — I’m charging it every couple days which gets a little annoying if you forget. Also heard stick drift can creep in after a lot of use, so fingers crossed mine holds up. Still, way better than the old controllers and totally worth it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it – best controller I’ve owned

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, and this one is on another level. The Sony DualSense Wireless Controller Chroma Indigo doesn’t just look incredible (the color shifts between blue and purple depending on the lighting), it completely changes how games feel. The haptic feedback and adaptive triggers are the real game changers—you actually feel tension when accelerating, shooting, or braking. It makes everything way more immersive and honestly hard to go back to anything else. Comfort is spot on too. Fits perfectly in your hands, buttons feel responsive, and the build quality is solid. I’ve used it on PS5 and PC with zero issues. If you’re thinking about upgrading or grabbing a second controller, don’t overthink it—this is easily one of the best you can buy. Sony nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Cosmic Red Looks and Feels Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cosmic red PS5 controller about a month ago and it’s honestly the best controller I’ve ever used. The color is even better in person, its vibrant color really stands out in the best way. It’s not just about the looks, the performance is also top-tier! The feedback and adaptive triggers makes games like Spiderman-Man: Miles Morales and more feel totally immersive. It’s comfortable to hold, even during long gaming sessions. The battery life last a few hours which is good and the USB-C charges really quick. I highly recommend this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not new item and repackaged ..

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a previous return not a new controller package came open from bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Greta controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red PS5 controller looks great with its vibrant color! It maintains all the features of the original DualSense, like haptic feedback and adaptive triggers, which add a lot to gameplay. The ergonomics are comfortable for long gaming sessions. Some users have mentioned that the red color can show fingerprints more easily than the white one. Overall, it's a fantastic controller with a striking aesthetic. If you're looking to add some flair to your setup, the red DualSense is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Game-Changing Experience with the Sony PlayStat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 controller, also known as the DualSense controller, is a revolutionary piece of gaming hardware that has significantly enhanced my gaming experience. The controller’s ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without any discomfort. One of the standout features of the PS5 controller is its adaptive triggers. They add a whole new level of immersion by providing tactile feedback that accurately simulates various in-game actions. Whether it’s drawing a bowstring or revving a car engine, the triggers adapt to deliver a realistic and immersive experience. The built-in microphone and speaker are excellent additions, allowing for quick and easy in-game chats. The Create button is a welcome upgrade from the previous Share button, offering more ways to capture and share my favorite gaming moments. The haptic feedback technology in the DualSense controller is truly next-level. It provides nuanced vibrations that vary with the on-screen action, making the gaming experience more engaging and immersive. The battery life is also commendable, lasting for long gaming sessions without needing a recharge. The controller also supports USB-C charging, which is a great modern touch. In conclusion, the Sony PlayStation 5 controller is a game-changer. It’s not just a controller, but a gateway to a more immersive and interactive gaming experience. I would highly recommend it to any gaming enthusiast out there. It’s truly a testament to Sony’s commitment to innovation and enhancing the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute Game-Changer – Style Meets Immersion

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming Feels Next-Gen with This Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a second Sony DualSense Wireless Controller from Best Buy, and it continues to be the best part of the PS5 experience. The adaptive triggers provide incredible resistance when you're drawing a bow or braking in a racing game, which makes everything feel so much more realistic. The haptic feedback is also next level you can actually feel the difference between walking on gravel versus metal. It's very comfortable for long sessions, and the built in mic is surprisingly clear for quick chats. Whether you're playing on console or even PC, the build quality feels premium and well worth it. Highly recommend for anyone looking to level up their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    My honest review on the DualSense PS5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great battery life for longer sessions and feels pretty durable

    I would recommend this to a friend