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Customer reviews

Rating 4.8 out of 5 stars with 50611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 50,612 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual sense had my original for almost 5 years still goes strong just wanted a new color and this black is chefs kiss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Revolutionary Feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully steadied thumb sticks. Pretty durable in terms of stick drift. If you need a ps5 controller that isn’t expensive or fancy, choose this model at the least! Third party controllers will often come initially having drifting stick issues or paddle malfunctions if applied so I tend to stick with ol’ reliable here. Not only that, but the black makes it stay looking sleek even if dirtied while also having a matte black feeling that creates a better experience in regards to grip. Small enough to hold but big enough to fill your hands for fine tune shooting in FPS games. This controller is simply an immense upgrade from the last and stands as a mark of what next generation can truly feel like!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was more of a blue but still a really nice purple, works great and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best color schemes ever gives hulk vibes, amazing performance feels good to the touch always feels brand new

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller with a Smooth Pickup Experien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design, comfortable and battery life is great.. no stick drift yet.. using mostly on ps5 and occasionally on Mac for emulator gaming

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5: A Next-Gen Masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a groundbreaking console that truly delivers a next-generation gaming experience. From its sleek, futuristic design to its powerful hardware, Sony has outdone itself with this system. The performance is phenomenal, thanks to the ultra-fast SSD that virtually eliminates loading times. Games look stunning, with ray tracing, 4K resolution, and smooth frame rates making for immersive visuals. Titles like Demon’s Souls, Spider-Man: Miles Morales, and God of War: Ragnarök showcase the PS5’s capabilities beautifully. The DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that make gameplay more tactile and engaging. Whether you're drawing a bow or feeling the tension of a car on rough terrain, the controller adds a whole new layer of realism. Backwards compatibility is another plus, allowing players to enjoy a vast library of PS4 games. Add to that the PlayStation Plus Collection, which provides access to some of the greatest hits from the previous generation, and it’s clear that value is a priority. The PS5 also excels as a media hub, with apps like Netflix, Disney+, and Spotify running seamlessly. The interface is intuitive, making it easy to switch between games, apps, and settings. Overall, the PS5 is an impressive leap forward in gaming technology. Whether you're a casual player or a hardcore gamer, it offers something for everyone. If you're looking for a console that delivers top-tier performance, a growing library of exclusive games, and innovative features, the PS5 is absolutely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knows how to make a perfect overall controller. I am using this for casual gaming on my PS3, PC, iOS, and occasionally Switch (via adapter). This controller feels great to hold and works perfectly across all the platforms. The battery lasts quite a long time too. No complaints after 4 months.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Revolutionary upgrade to a good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good controller. A huge step up from the dualshock 4 controller for the ps4. The haptic feedback fells awesome in games that utilize it to its potential. The drawbacks of that is that it drains the battery a ridiculous amount. The biggest complaint is the same as with the last iteration of the controller; the stick drift. It baffles me why these companies have not solved this yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Nailed It!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ever!!! It's very comfortable in your hands. The haptic feedback is amazing. And quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Polished surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the polished surface made me think twice thinking it was going to slip out of my hands while using bc of sweaty palms. But actually it doesn’t get slippery it sorta gets better like a grip almost. Pretty cool and the color is awesome. Even better IRL love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Its beautiful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time going with a PlayStation controller and so far its anazing. I have always been on xbox but i left xbox gaming a long time ago and now play on pc but I decided to get a ps5 controller to test it out and try dual sense. Very glad i did cause this controller is very comfortable and easy to use, i prefer this layout instead of xbox layout. The looks of the pearlescent design is so good too its easily the best looking controller i have owned. 10/10 controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Gamer's Delight: A Technical User Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduction: As a dedicated gamer, I recently had the opportunity to put the Sony PlayStation 5 controller through its paces, and I must say that it has exceeded my expectations. With its advanced features and ergonomic design, the PS5 controller delivers an immersive gaming experience that sets a new standard for console gaming peripherals. In this technical user review, I'll delve into the key aspects of the controller, highlighting its strengths and potential areas for improvement. Design and Ergonomics: The first thing that struck me about the PS5 controller was its sleek and futuristic design. Sony has taken a bold step by deviating from the classic DualShock design, and it pays off. The controller feels robust in hand, with an intuitive layout that allows for easy access to all buttons and triggers. The matte finish provides a comfortable grip, reducing the likelihood of slippage during intense gaming sessions. Additionally, the contours of the controller fit naturally in my hands, ensuring extended play without discomfort. Adaptive Triggers and Haptic Feedback: The standout feature of the PS5 controller is undoubtedly the adaptive triggers and haptic feedback system. These innovative technologies take immersion to the next level. The adaptive triggers offer resistance and tension that vary depending on the in-game context, such as drawing a bowstring or accelerating a vehicle. This enhanced feedback allows for a more realistic and engaging gameplay experience, making every action feel distinct and impactful. The haptic feedback system, combined with the adaptive triggers, further amplifies immersion by providing nuanced vibrations tailored to in-game events. Whether it's walking on different terrains, weather effects, or weapon impacts, the controller delivers precise and responsive haptic feedback, heightening the sense of being part of the virtual world. Built-in Microphone and Speaker: The PS5 controller comes equipped with a built-in microphone and speaker, allowing for seamless voice chat without the need for additional peripherals. The audio quality of the microphone is surprisingly clear, though not as robust as dedicated gaming headsets. The speaker also adds an extra dimension to gameplay by emitting in-game sounds, enhancing the overall experience. However, some users may prefer to use a headset for a more immersive and private audio experience. Battery Life: One area that may be considered a drawback is the battery life of the PS5 controller. While it is on par with its predecessors, the DualShock controllers, the implementation of advanced features like haptic feedback can be power-intensive. As a result, the controller's battery life may require more frequent charging, especially during extended gaming sessions. It would be beneficial for Sony to explore energy-efficient technologies to extend the battery life in future iterations. Compatibility and Connectivity: The PS5 controller is designed to work seamlessly with the PlayStation 5 console, but it also offers compatibility with the PlayStation 4, making it a versatile gaming peripheral. Connecting the controller to the console is effortless, whether via Bluetooth or USB-C cable. Additionally, the controller's low-latency wireless connection ensures a responsive gaming experience, crucial for competitive gaming. Conclusion: The Sony PlayStation 5 controller is a remarkable gaming peripheral that raises the bar for console gaming. Its cutting-edge features, including adaptive triggers and haptic feedback, deliver unparalleled immersion, making it an essential component of the PS5 gaming experience. The controller's ergonomic design and innovative technologies make it a joy to use, enhancing gameplay in ways that were previously unimaginable. While improvements could be made in battery life, the overall experience offered by the PS5 controller sets a new standard for the future of console gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! It seems to be very durable and has great haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how it feelings in my hands. The controller is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    This will be great for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Red Controller is absolutely outstanding. The vibrant red finish looks even better in person—sleek, bold, and a perfect match for any setup. The build quality feels premium, with responsive buttons, smooth analog sticks, and adaptive triggers that add a whole new level of immersion to gameplay. The haptics are incredibly precise, making every game feel more engaging. It’s comfortable for long sessions, holds a solid charge, and connects instantly with no issues. If you’re looking to upgrade your controller or add a stylish new one to your collection, this red model is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Ps5 starlight blue gaming controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 DualSense Wireless Controller – Starlight Blue Review ⭐⭐⭐⭐⭐ The Starlight Blue DualSense is easily one of the best-looking PS5 controllers Sony has released. The color has a premium finish that stands out without being over-the-top, and it looks even better in person than it does in photos. Beyond the appearance, the performance is what makes this controller exceptional. The adaptive triggers and haptic feedback completely change the way games feel, making every race, shot, and explosion more immersive. The controller is comfortable for long gaming sessions, the textured grips provide excellent control, and the battery life is solid for everyday play. The buttons and thumbsticks are responsive and precise, whether I’m playing competitive shooters, sports games, or story-driven adventures. Pairing with the PS5 is effortless, and the built-in microphone and headset jack are convenient features that eliminate the need for extra accessories when chatting with friends. If you’re looking for a controller that combines outstanding performance with one of Sony’s best color designs, the Starlight Blue DualSense is an easy recommendation. It delivers the premium experience you’d expect from PlayStation while adding a unique style that makes your setup stand out. I’d absolutely buy it again and highly recommend it to any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Replacement Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my hands on the Cosmic Red DualSense controller, and man, it's a beauty! Look and Feel: First off, the color is sick - it's this vibrant red that just pops. Pictures don't do it justice. It's got a slightly different texture than the standard white one, feels a bit more grippy which I dig. Performance: In terms of performance, it's classic DualSense - immersive haptic feedback, adaptive triggers that give you that real feel in games like Call of Duty and Spider-Man. The weight is just right, and the battery life seems on par with the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite color!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the PS5 controller in "Volcanic Red." It is a fantastic accessory that balances a striking aesthetic with excellent performance. The controller's built-in speaker and microphone are standout features, as they allow for clear communication without the need for a headset. I have also found it to be very reliable, with a battery that charges efficiently. Given its functionality and value, I strongly suggest picking one up if you are looking for a high-quality upgrade, or perhaps considering it as a gift for another gaming enthusiast. It is a great addition to any setup.

    I would recommend this to a friend