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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 50613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 50,613 reviews
  • Rated 5 out of 5 stars

    Great Controller with Minor Battery Limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels very comfortable in hand and the build quality is excellent. The haptic feedback and adaptive triggers really add to the gaming experience and make games more immersive. Buttons are responsive and setup was instant. The only downside is that the battery life could be better, as it needs recharging more often than expected. Overall, it’s a very solid controller and a great addition for PS5 gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Niceeeee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great but questionable overall value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense is a very nice controller, the ergonomics and overall feel of the controller is overall nicer than the Dualshock 4. The buttons, sticks, size, and everything feels great and the battery life is a bit longer than the DS4 despite the haptics. The haptics also feel great and can add a lot of immersion depending on how the game uses it. When it's used well it's really cool, when it's not it dosen't really add much and can just make your fingers tired. Though the intensity of the haptics can be toned up or down, which is really nice. Ive been using the controller from this purchase for about 3 months. Overall, it's great but the jury's still out for me on the overall quality of the make. I had to get this controller as a replacement for the controller that came with my PS5 which only lasted 9 months before unplayable stick drift hit the right stick, this did happen during a storm that fried the charging cord (despite surge protection) so I think it's something that was caused by a power surge but there's still a chance this was a coincidence and stick drift may be an issue for this new controller. Hopefully not. I'm pretty caring of my controllers, In my 23 years of gaming, I've only had stick drift in 3 controllers. One of these three being the previously mentioned dualsense. So hopefully this dualsense lasts, but it remains to be seen if this is built better than the dualshock 4 in terms of longevity. That uncertainty is the only thing keeping it from 5 stars, as well as, the price. While it is a good controller, it is a bit expensive. Especially if the anolog stick drift wasnt caused by the storm and this controller ends up having stick drift. If the latter is the case than it is certainly not worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new design the haptic feedback is really nice. It's comfortable in the hand and easy to use. Playstation hasn't made a bad controller it seems to they get better every generation with this one surpassing last ten due to the new haptic, better battery life, and giving it just a bit more bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is hands down one of the best gaming peripherals I’ve ever used. Sony really stepped up their game with this one. From the moment you pick it up, the build quality feels premium — solid, yet lightweight, with a super comfortable grip that makes long gaming sessions easy on the hands. What really makes the DualSense stand out are the adaptive triggers and haptic feedback. They add a level of immersion I didn’t realize I was missing until I experienced it. Feeling the tension in the triggers when drawing a bow or the subtle difference in terrain through vibrations takes gameplay to another level, especially in PS5-optimized games like Returnal, Ratchet & Clank, and Spider-Man: Miles Morales. The battery life is decent (about 10–12 hours on a full charge depending on usage), and the USB-C charging is fast and convenient. The built-in mic and speaker are surprisingly clear and useful for casual chats or quick commands.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A Tribute Worthy of the Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 20th Anniversary Limited Edition DualSense is an absolute must-have for any God of War fan. The design beautifully channels Kratos’ iconic red tattoo, and the controller feels like a true collectible — clean, powerful, and worthy of the franchise. Performance is flawless, as expected from DualSense: adaptive triggers, immersive haptics, and smooth control across PS5, PC, Mac, and mobile. Every time you pick it up, it feels like holding a piece of God of War history. If you love the saga, this controller isn’t just cool — it’s essential.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Good controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is pretty awesome! The design feels great in your hands, and the haptic feedback really adds a new level to gaming. The adaptive triggers are a game-changer, making everything from racing games to shooters feel more immersive. Plus, the battery life is solid, so you can play for hours without worrying about it dying on you. Overall, it's a fantastic upgrade from the previous generation!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great feel in hands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is pretty awesome! The design feels great in your hands, and the haptic feedback really adds a new level to gaming. The adaptive triggers are a game-changer, making everything from racing games to shooters feel more immersive. Plus, the battery life is solid, so you can play for hours without worrying about it dying on you. Overall, it's a fantastic upgrade from the previous generation!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller first one I bought since 2020. This does the job and love the red and black.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works as described and feels wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Galactic Purple DualSense controller recently, and I’m honestly obsessed with it. First off, the color is stunning in person — it has this rich, deep purple finish that pops without being too flashy. It stands out beautifully next to my other controllers and adds a little personality to my gaming setup. Performance-wise, it’s everything you’d expect from a DualSense. The adaptive triggers and haptic feedback make gameplay incredibly immersive, especially in titles like Astro’s Playroom, Spider-Man 2, and Horizon Forbidden West. The buttons and analog sticks feel smooth and responsive, and battery life has been solid so far. What I appreciate most is that the DualSense continues to feel comfortable even after long gaming sessions. The textured grips on the back give it a nice, secure hold without feeling rough. If you’re a PS5 owner looking to add a little style and pick up an extra controller, I highly recommend the Galactic Purple. It’s easily one of the best-looking controllers Sony has released, and it performs like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Must have Collectors item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If you're a fan of Ghost of Tsushima, or just getting into Ghost of Yotei, this is a must Collectors item to get. The only problem I had was the packaging was torn a little. As a collector, I like to keep the boxes and it kind of bummed me out. Other than that, it is a described.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Best controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this controller! We have a Xbox too and by far this is much nicer! I love that you charge it and I don’t have to worry about batteries! My son loves that he can talk to his friends through the controller! We’d definitely purchase this again!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Feel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a distinct natural feel and a strong vibration when interaction with with certain mechanics in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Sony - PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. The built in microphone and speakers makes it easy to communicate with online players. High quality, design, comfort and extended battery life compared to ps4 controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Nothing beats a PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is what separates the PS5 controller from the rest. I own a Series X as well as the PS5 and the PS5 controller is just better. I will say however that the PS5 controller is more expensive and also seems to suffer from stick drift faster. Microsoft also has a built-in app to fix that issue for their console and controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent product The PS5 DualSense is one of the best controllers ever made for any console. Its standout features are the adaptive triggers and haptic feedback, which make games feel more immersive—like feeling tension when pulling a bowstring or different vibrations for surfaces like sand, rain, or metal. The controller is comfortable to hold for long hours, with a solid grip and balanced weight. The built-in microphone and speaker are handy for quick chats, and the touchpad is smoother and more responsive than the PS4’s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good balance, durable, very responsive, long lasting charge, and comfortable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy in hand and easy to use. I bought 2 of them and they are fast and hold good amount of battery

    I would recommend this to a friend