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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 50,613 reviews
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, works perfectly, fits well in hand

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Ombre PS Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this feels in my hands, and the color ❤️ would love it even more if it was black amd pink.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    DualSense PS5 dark purple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles very well just like every controller for PS5. What amazes me is it’s color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Exceptional Wireless Controller for PS5 – A Must-H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony International Entertainment Dial Sense Wireless Controller for PS5, and I couldn't be happier! The design is sleek and ergonomic, providing a comfortable gaming experience even during long sessions. The wireless connectivity is smooth with minimal lag, and the dual sense features really enhance gameplay with immersive feedback and adaptive triggers. The build quality feels premium, and the controls are very responsive. It’s a great addition to my gaming setup, offering a perfect blend of functionality and style. Overall, this controller has exceeded my expectations, and I highly recommend it to any PS5 gamer looking to elevate their gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Replaced old controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip on the joysticks. Felt great in my hand and really like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Cool sleek Renegade Shepard design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the feel of the controller. Best part is this one hasn't drifted on my yet like my two white controllers from launch.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller I have used in terms of comfort! However, like many controllers, stick drift happens (yes even on xbox controllers) They are however not built to last like the PS 4 controllers. Once they fall for whatever reason they are never the same. The PS4 controllers could sustain a few accidental falls given the height and angle etc. These feel like if they fall you're basically in for a replacement not too long after. The actual Bluetooth capabilities for this remote are great, I use it on PC every time I have a gaming session. The design is awesome, feels great in your hands, buttons feel great as I like the tactile feel. The sticks have been improved from the PS4 version and that is pretty nice in terms of slippage etc. Would recommend the insurance as you end up rebuying it every time you replace it. However you spend between 14-20 bucks each time rather than 70+

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome blue color. Controller feels amazing and sleek design. Customer service was also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great new ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great performance. I'm having a really nice experience with my new controller, love the green/blue color shades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The DualSense Controller Redefines What a Gamepad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re used to older controllers, the DualSense will completely change your expectations. It’s not just about input anymore—it’s about feedback. The way it responds to in-game actions makes you feel like you're part of the world on screen, not just watching it. Even for casual gamers, the difference is noticeable. Small details like the subtle buzz of rain, the resistance of a trigger, or the whoosh of wind as you move through a game—they all come through the controller in a way that’s surprisingly immersive. It adds depth without being overwhelming. This controller isn’t just a gimmick; it’s a genuine leap forward. Whether you're platforming, racing, fighting, or just exploring, the DualSense enhances every moment. It’s the best reason to own a PS5—and honestly, it sets a new standard that future controllers will be judged against.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 game controller offers a remarkable gaming experience with its innovative features. The haptic feedback and adaptive triggers provide immersive sensations, enhancing gameplay. The design is comfortable, fitting well in hand, and the built-in microphone adds convenience. However, the touch-sensitive features may take some getting used to, and its large size might not suit everyone. Overall, it's a solid companion for the PS5, elevating the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense feels incredibly comfortable in hand, with responsive buttons and precise analog sticks. The haptic feedback and adaptive triggers add a whole new level of immersion, making games feel more dynamic and engaging. Battery life is solid, and the build quality feels premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual sense controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a lot of controllers over the years, but the PS5 DualSense is on a different level. From the moment I picked it up, it felt premium - solid build quality, super comfortable grip, and just the right amount of weight. The adaptive triggers and haptic feedback are honestly game-changing. They make every action feel more immersive, whether it's pulling back a bowstring, firing a weapon, or driving over different terrain.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and works fine. Does what is supposed to do. Clean color as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    PS 5 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote! Battery life is excellent! Very nice color and no glitches or problems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Enhance Your Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Midnight Black is fantastic! Its sleek design and comfortable feel elevate my gaming experience. The haptic feedback, adaptive triggers, and improved motion controls immerse me in games like never before. The battery life is impressive, and the USB-C charging is convenient [although I recommend the charging docking station!]. This controller is a must-have for any serious gamer, and it perfectly complements my PS5. Kudos to Sony for creating such a masterpiece! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel, Overall performance

    Rated 5 out of 5 stars

    Great addition to controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far battery and feel work great. Use on pc gaming and so far it works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    PlayStation gaming pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 gaming pad delivers an immersive gaming experience with its ergonomic design and responsive controls. The haptic feedback and adaptive triggers add a new layer of realism, enhancing gameplay. The sleek and futuristic design is not only visually appealing but also comfortable during extended gaming sessions. Seamless integration with the PS5 system and a robust battery life make it a must-have accessory for any gaming enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this PS5 DualSense controller from Best Buy and couldn’t be happier. The build quality is excellent—it feels solid in the hands, the buttons are super responsive, and the adaptive triggers add a whole new level of immersion to games like Call of Duty and Spider-Man. Battery life is decent, lasting around 8–10 hours of playtime on a full charge, and the USB-C charging is fast and convenient. The haptic feedback is a game-changer and really sets it apart from older PlayStation controllers. Best Buy had it in stock and ready for pickup same-day, so no complaints there. Definitely recommend grabbing a second one if you play a lot of local multiplayer or just want a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color the feel is great I bought it because it was different I got tired of the one color controller

    I would recommend this to a friend