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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46510 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 46,510 reviews
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures dont do this controller justice, its so much better looking in person! The battery life seems better than the stock controller that comes with the ps5 too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Level Gaming Comfort and Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color controller, long battery life, and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the color is nice. My only issue with it is it didn't come with a charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime gamer, I’ve used many controllers, but the PlayStation 5 DualSense has truly set a new bar for what a gaming controller can be. From the moment I picked it up, I was impressed by its sleek, ergonomic design and premium build quality. The controller feels substantial in hand, providing a solid grip that’s both comfortable and balanced for extended gaming sessions.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Controller, But Too Large for Small Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are amazing with one major con! First, the pros: The features are amazing! The haptic feedback creates vibrations, some light and others intense, which intensifies any game I’ve played! There’s a speaker and microphone built in, as well as an input for a headset. So even if you don’t have a headset, you can still talk with other players and there’s also a mute button on the controller. You can even adjust the volume in settings. If you have a wired headset, it’s convenient that the wire doesn’t have to stretch to the console itself. The sounds that come out of the controllers speaker surprised me at first, but I really like it. There’s even a “create” button to capture a screenshot or even record your gameplay while you’re in the middle of gaming. It even has a motion sensor, though I don’t have any games that use this feature. It’s also cool that L2 and R2 can each be used like two different buttons. Pressing lightly does one thing and pressing all the way does another in some games. Cons: At times, the adaptive triggers seem a little sensitive, including L3 and R3. For example, when I set down the controller, sometimes it creates the LT and/or RT buttons to go off, even a slight tap pushes it in enough to actually hit a button. Also, I find the L3 and R3 buttons to be too sensitive. Example, when I play Call of Duty, I tend to push a little too hard on the R3 button when I’m turning, which is a melee strike, so my character gets shot up instead of turning to shoot or trying to follow the character I’m shooting at. This gets me in trouble at times and affects my gameplay, even after getting used to the controller. This does not happen to me with the new Xbox Series X/S controller. Another con is the size of this controller. Im a woman with small hands and this controller is way too big. Sony did not have children, women or a person with small hands in mind when creating this controller, which is very disappointing. It was definitely made for large hands. I wish they had made another version that’s the original size for anyone with smaller hands. I tend to struggle with certain games because of this as my thumbs are stretched way out and it tends to cramp up my hands quickly. Because of this, I play my Xbox Series X WAY more than my PS5. That’s how inconvenient the size of this controller really is! I’ve tried using the Xbox controller via remote play on the PS Remote App, however there’s a slight delay, which makes it not worth using. I’m really hoping they make a smaller version as I know there are many other people who struggle with the size of this controller, not just me. Im still looking for different controller I can use with the PS5 that won’t affect my gameplay. If it wasn’t for the size, I’d happily give this controller 5/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller is sturdy then the pass one I have the color is vibrant and lights up making the live interaction more fun

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Vibrant Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, vibrant color.very durable, easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 remote.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Color is nice. No drift or imperfections found on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is excellent, offering an immersive gaming experience thanks to its haptic feedback and adaptive triggers. Its ergonomic design is comfortable even after long sessions, and the precision of the thumbsticks and buttons improves performance. It's modern, durable, and very intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Buy new controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, works great. All the buttons work, holds charge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It speaks it self!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5, the Midnight Black DualSense is a very strong pick. It offers basically all the features that make the DualSense special: immersive feedback, adaptive triggers, comfort, etc., wrapped in a sleek, darker finish. It improves the visual aesthetic for those who prefer something less flashy than white, while largely keeping the same high performance. If I were you, I’d get one if: you often play long sessions and want comfort + immersive features you own multiple platforms (PC / mobile) and want a controller that works well across them you prefer a more subtle design I’d be more cautious if: you expect perfect durability for years under heavy use you’re very sensitive to price vs wear & tear stick drift or battery issues are big concerns for you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid control performance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my controller for approximately 9 hours on launch day without the controller dying. It did warn me that battery was low but it didn't die. The haptic makes it where you feel vibration only in the button you are pressing which is pretty cool. It feels comfortable in the hands and I really like the feel of the L and R buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, works better than my previous controller. Happy to be up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much easier to maintain than the standard ones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the standar white remotes, honestly I bought this dark red color because the white gets dirt so easily, especially when you have guests, I love how the PS5 controllers are a huge upgrade over the PS4s, battery are way better, sensibility, triggers, materials, microphone, every single aspect is better, they are also even more comfortable on hands and really lightweight. Also works really well when paired on the PC. I always liked sony controllers over other consoles exactly because they are elegant and ergonomic and this are the best ever so far! I highly recommend getting a different color over the standard white if you want to keep them looking pristine!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great working controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as mentioned and the feel and color are exactly what I wanted and quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    An extra controller is always a good idea to have.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I didn’t know about the availability of the controller after it came out I decided to purchase a second one and it resulted as a good idea. I love the design of the controller and it’s comfortable grip. It doesn’t bother you if you want to play for hours. Also, it allowed two people to play. I’m sure you will love this controller too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Great look great feel. I love these controllers. D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look great feel. I love these controllers. Definitely will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    Excellent PS5 Camo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller look so much cooler in person. I'm normally not a fan of camouflage on the playstation controller but color and the details on it looks incredible!! It even feels nice holding the controller. By far, one of the coolest PS5 controllers.

    I would recommend this to a friend