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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46513 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 46,513 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently purchased the new Sony PlayStation 5 controller and I'm absolutely blown away by the design and performance! The haptic feedback feature adds a whole new level of immersion to gameplay, and the adaptive triggers provide precise control and resistance. The controller feels comfortable and ergonomic in my hands, even during extended gaming sessions. The improved speakers and 3.5mm headset jack are also welcome additions. Overall, the PS5 controller is a huge upgrade from the PS4 controller and elevates the gaming experience to new heights. Highly recommended for any PS5 gamer!"

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dual Shocking: Perfect for My Ally, Sword, and PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense controller in gray camo is a total win! It’s super comfortable and works perfectly with my PS5, MSI Sword, and ROG Ally. I’ve been using it to play Call of Duty, Diablo 3, and Grand Theft Auto, and it handles like a champ every time. The design looks awesome, and the performance is flawless. If you need a versatile controller that stands out, this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Great replacement

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my last controller break on me during an intense gaming session, this one feels better then the controller that came with my console and has the added effect of being an amazing shade of purple! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mat finish, it has a nice feeling in your hand. Long lasting charge. Was lucky enough to snag it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Always better ever gen, but this is a big leap!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation controllers only get better with every generation, but this one takes a bigger leap. Not only more comfortable, but built in mic to talk to friends, haptic triggers are actually cool, haptic feedback is more immersive, and just looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER SONY HAS MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is awesome. The adaptive triggers and haptic feedback really pull you into the game—you can feel everything, like drawing a bow or driving on bumpy roads. It’s super comfortable to hold, and the built-in mic is handy for quick chats. My only gripe is the battery life; it could last a bit longer. But overall, it’s a seriously cool upgrade that makes gaming way more immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Power Up for Your Hands

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a Magic wand. Haptic feedback makes every jump feel like you're flying, and adaptive triggers give your shots real weight. It's so immersive, I half expect it to serve me snacks. My only gripe is that sometimes the battery runs out just when I'm about to conquer a boss, so keep a charger close.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. The red looks better in person. This thing is even better if you can find a good open box deal!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesomeeeee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and def love my ps5. This remote works amazing! I mean literally I felt like I was in the game this is how good this controller is! I would recommend 1000000% LETS GO!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is absolutely perfect. It's designed with such precision and attention to detail. The adaptive triggers provide a whole new level of immersion, allowing you to feel the tension and resistance in your games. And don't even get me started on the haptic feedback! It's like you can feel every little vibration and sensation, making the gameplay so much more engaging. Plus, the sleek and ergonomic design makes it comfortable to hold for long gaming sessions. The PS5 controller truly enhances the gaming experience and takes it to a whole new level of awesomeness.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I love the color. All of the features like the active trigger option it comes with. This is a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ruby Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works great. Lightweight, buttons are easy to push and not get stuck. Love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Standard option will get you by.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to. Wish the battery lasted longer but improvement from the ps4 controllers for sure. Same typical issue with toggle drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact same as the controller that is provided with the console, just a different color. It’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibrant blue finish gives the controller a bold, eye-catching look, standing out from the standard white model. The matte texture feels smooth yet grippy, reducing fingerprints and providing a comfortable hold even during long gaming sessions. The ergonomic design remains excellent, fitting naturally in the hands without causing strain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Wireless controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, not too heavy controller. Great job Sony you did it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next Generation Controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being slightly larger and a little slicker than the dual shock ps4 controller, everything is pretty much the same. After playing with it for a bit, it was just as comfortable as the ps4 model. Another good quality controller that feels sturdy and fits your hands well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, I use it whenever I play steam games and I haven't had any issues with joystick drift or button response. Its comfortable and the texture on the controller doesn't feel like its going to slip out of my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing with no problems .. you gotta buy this for ps5 if u need a new or renewed controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Good Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, looks good. Controller has lasted longer than the original one that came with the system.

    I would recommend this to a friend