Customer Ratings & Reviews

Bought tje item and was delivered a purple controller, should have been white but whatever as long as it works I don’t care. Used it a grand total of 10 times and it stopped working. Contact customer support and they tell me to bring it into the store. I do, but since it’s out of the 15 day return I now own a controller that is decoration. Worst customer service I have ever received.

Ive bought two white one a black red and blue one they do get stick drift alot but not much to do til they drop the edge

I recently purchased the Sony PlayStation 5 DualSense Controller from Best Buy, and I can confidently say this is the best gaming accessory I’ve ever owned! From the moment I unboxed it, I knew I was in for something special. Design & Comfort – A Game-Changer Sony has truly perfected the ergonomics with the DualSense controller. It feels incredibly comfortable in my hands, with just the right weight and grip. The button layout is intuitive, and the sleek, futuristic design looks amazing next to my PS5. Haptic Feedback – Mind-Blowing Immersion The haptic feedback and adaptive triggers redefine gaming. Feeling the tension in the triggers while drawing a bow in Horizon Forbidden West or sensing subtle vibrations while racing in Gran Turismo 7 makes every moment incredibly realistic. It’s not just a controller—it’s an experience. Battery Life & Connectivity – Flawless Performance Battery life is exceptional, lasting hours of intense gaming. The fast charging via USB-C is a huge plus, and the wireless connection is seamless, with zero input lag. Whether I’m gaming solo or playing online, the DualSense never misses a beat. Best Buy Service – 5 Stars! Best Buy made this purchase effortless! Easy online ordering, fast shipping, and perfect packaging—my controller arrived in pristine condition, ready to power up my gaming sessions. Final Verdict: A Must-Have for Every Gamer! The DualSense controller is a true masterpiece that enhances every aspect of gaming. Thank you, Best Buy and Sony, for delivering an unforgettable experience! If you own a PS5, this is an absolute must-buy.

A dualsense controller w a sleek camo look an also be used as a bluetooth controller just hold down the share and power buttons for a few seconds till the conteollers lights start to blink rapidly and pair. Also works w Pc but only by usb-c to usb-a wired.

The left joystick started drifting after 3 months... there is seriously something wrong with the quality of these controllers to be drifting so soon after purchase. Went through 2 of these controllers already.

Overall this is a solid remote. The only thing i can consider better is the customizable one coming out in January 2023

Started glitching in one year. I play like once a month

The grey on the bottom of the remote with the camo is sick! Honestly gotta say its better then the green camo on the ps4

The controller will frequently disconnect. Look for a different product.

O think this is the last controller of this kind I will buy, I’m not sure what’s going on with their joysticks.

PS5 controllers are a fraud. They never last 6 months without having stick drift and unresponsive buttons.

Third fave color one (grape). Have had calibration and drift issues but exchanged it for a proper working one.

All PlayStation remote I feel like they do t hold a charge and later on in the week found them for 20 dollars cheaper

kid loves the different lights but the X button is already not working. This is the 5th controller we have been through in a year.

I like the color but the left trigger just started getting sticky and hard to pull

Out of four controller one is not working. Make sure to buy the bestbuy extended warranty since is a pain to get the serial number for sony warranty.

These always develop stick drift. Already gone through 4 of them. Sony needs to understand that RPG games shooter games require that you need to push down L3 and R3 substantially so those buttons are gonna take a lot of abuse. Hence the stick drift do something about it.

For a new controller, it was a disappointment as the buttons were sticking in when pressed and making noises.

Would have enjoyed a second controller for my system but it would not take a charge.

I bought this new remote.. since my last one right joy stick just got worse and worse with time.. (fades right) right out of the box.. remote connects and it’s fading to the right again.. very slightly but it does.. they all do.. this is why I have my 4th ps5 remote now..